- Livermore Ford (Livermore, CA)
- … Requirements * Prior leadership experience in a service BDC or similar customer -focused call center preferred * Automotive dealership experience, ... We are looking for a motivated Business Development Center Coordinator to lead our dealership's Service Business...coaching, training, and support to BDC representatives to improve call handling, appointment setting, and customer satisfaction… more
- IHG (Santa Monica, CA)
- …Duty. + Conduct daily client outreach and meet retail goals. + Maintain 20% customer retention . + Ensure safety, sanitation, and disinfection standards. + Clean ... pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center . The opening of Regent Santa Monica Beach marks...skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform… more
- Tiburcio Vasquez Health Center (Hayward, CA)
- …Responsible for technical oversight of enterprise-wide voice communication, collaboration platforms, call center , corporate websites and intranet. Manage all ... management and system selection. About TVHC: Tiburcio Vasquez Health Center is a non-profit community health center ...various systems, and makes recommendations for the upgrade or retention of specific data systems based on their overall… more
- Vagaro (Pleasanton, CA)
- …a typing speed of over 50 WPM + Minimum of two years' front-line, high-volume support/ call center experience + Ability to work within common support metric goals ... getting the job done! What You'll Be Doing: We're seeking enthusiastic, customer -focused problem-solvers to join our team. If you're experienced in troubleshooting… more
- Enviri Corporation (Fresno, CA)
- …operational and financial results of the location. In conjunction with sales, customer service, accounting, and health and safety groups, ensure that all regulatory ... pertains to regulatory compliance, revenue growth, budget, profit growth, account retention , safety and continuous improvement. The Facility Manager will lead… more
- UGI Corporation (Rocklin, CA)
- …and Experience High School Diploma or Equivalent; Associate/Bachelors degree preferred 3+ customer service experience in a contact center environment Working ... of the customer 's journey, resulting in increased customer satisfaction and account retention for the...and management skills while providing a guiding role to customer experience advocates within the Engagement Center .… more
- UGI Corporation (El Cajon, CA)
- …experience in every step of the customer 's journey, resulting in increased customer satisfaction and account retention for the company. Customer ... inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will… more
- City of Long Beach (Long Beach, CA)
- …beaches and many parks and public spaces, as well as the Long Beach Convention Center , Aquarium of the Pacific, Queen Mary, and the annual IndyCar Acura Grand Prix ... Operations Bureau. This position oversees, employee wellness, satisfaction and retention , labor relations, internal communication, development of departmental policies… more
- CVS Health (Sacramento, CA)
- …in relation to retention , cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member satisfaction ... **Preferred Qualifications** + 1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma or GED Bachelors… more
- Abbott (Los Angeles, CA)
- …with a proven track record in sales, field service, or within a technical call center . + Financial Acumen - good understanding and analysis of financial ... through contract renewal and closing new solutions. **What You'll Work On:** + ** Customer Relationship & Retention :** Serve as a trusted advisor to established… more