- Cambridge Health Alliance (Cambridge, MA)
- Supervisor, Multicultural Affairs & Patient Services - Interpreter Call Center **Requisition Number:** 9531 **Pay Range:** $29.52 - $44.52 per hour **Location:** ... informed and compassionate care to every patient, every time. **Position Summary** The Call Center Supervisor, Multicultural Affairs & Patient Services, plays a… more
- Fallon Health (Worcester, MA)
- … service . In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...benefit/claims/referral questions in support of the Customer Service function. + Manage the Call Tracking… more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 ... Location: Worcester - 386 Main Street Purpose/Objective: Provides superior customer service and demonstrates desire to help...level of knowledge to ensure the development of a full- service , omni-channel contact center which may include… more
- Fallon Health (Worcester, MA)
- …School Diploma **License/Certifications:** N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer ... continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences,… more
- U-Haul (Somerville, MA)
- …is looking for someone who enjoys being part of a team, provides outstanding customer service , is results-oriented and wants to work in a fast-paced environment ... as multiline phones, phone etiquette, Word and email + Proficient in customer service , time management and multitasking U-Haul Holding Company, and its family of… more
- Commonwealth Care Alliance (Boston, MA)
- …is preferred. Required Experience (must have): * At least 1 year of previous experience in a customer service / call center role * Must have customer ... the Provider Data Outreach Specialist is responsible for executing outbound call campaigns to healthcare providers to collect and validate information such… more
- Needham Bank (Needham, MA)
- …of experience in the banking/financial industry. 1+ year of experience working in a client service call center + Demonstrate ability to trouble shoot and ... Care Center Specialist II will identify the customer 's service and banking needs and provide...sexual orientation, genetic information, or gender identity. Keyword: Contact Center Call Center From: Needham… more
- Fresenius Medical Center (Lawrence, MA)
- …have excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line ... laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. +… more
- Eversource Energy (Westwood, MA)
- …and First Contact Resolution\. + Monitors inbound call volumes, individual and center performance and quality metrics, and customer feedback to ensure all ... years of related customer service experience or five \(5\) years customer contact center experience with at least two \(2\) years of supervisory… more
- Ethos Veterinary Health (Woburn, MA)
- … Center Representatives for our locations across the United States. Summary: The Call Center Representative ( Service Center Liaison) is tasked with ... School Diploma or equivalent + Minimum 2 years of Customer Service or Veterinarian Client Care experience....rotating shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A… more
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