- Evolent (Sacramento, CA)
- …and processes. * Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system ... culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst , Contact Center Technology plays a pivotal...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Verint Systems, Inc. (Sacramento, CA)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data ...clients during a formal presentation either through a conference call or (occasionally) in person. + Provide recommendations for… more
- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center ... as a Service). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, PSTN Calling and Softphones… more
- Pearl Interactive Network (Sacramento, CA)
- …Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ... and adherence to departmental policies and procedures. The QA Analyst also identifies opportunities for operational improvement, establishes and maintains… more
- City of Santa Monica (Santa Monica, CA)
- Senior Administrative Analyst - Child and Family Resources Print (https://www.governmentjobs.com/careers/santamonica/jobs/newprint/5020168) Apply Senior ... Administrative Analyst - Child and Family Resources Salary $103,937.60 -...youth workforce development, programs for opportunity youth, and wellness center planning and implementation at the high school level.… more
- Evolent (Sacramento, CA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** **Sr Analyst , Client Finance** Put your passion where it meets...with the Director of Client Finance to analyze financial data , engage with clients and contracting teams, and support… more
- Evolent (Sacramento, CA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** **Senior Analyst , Healthcare Analytics Consultant** The Client Analytics team provides a unique… more
- Evolent (Sacramento, CA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** **Senior Scope Analyst , Scope Management** The Specialty Scope Management team is made up of analysts,… more
- ITT (Valencia, CA)
- … center (Connect & Control Technologies). The IT Business Analyst collaborates with business stakeholders in Operations, Quality, Sales, Finance, Engineering, ... medical, and energy markets. **Position Summary** The IT Business Analyst is responsible for all functional aspects of various...and systems opportunities, and assist businesses with reports and/or data integrity. For a person to be successful in… more
- Ford Motor Company (Sacramento, CA)
- …and B2B Parts and Accessories are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus on operational strategies and tactics ... **In this position ** The Non-Vehicle eCommerce Operations Senior Analyst is responsible for deeply understanding B2C and B2B...+ Ford or other Automotive Field Experience + Operations Center or Customer Call Center … more