- Financial Partners Credit Union (Downey, CA)
- …requirement, the following is desired: + Relevant certifications: CompTIA A+, HDI Support Center Analyst , ITIL v4 Foundation, Microsoft 365 Certified. The pay ... hour Position Type Temporary Job Description The Service Desk Analyst is responsible for providing technical assistance and support...be routed to IT via email, chat, or phone call . + Troubleshoot and resolve technical issues, such as… more
- The Clorox Company (Pleasanton, CA)
- …join the Clorox Professional ("CloroxPro") Sales Planning team. In this role, the analyst gathers, analyzes and reports sales data , makes forecast projections, ... our purpose and values, and with people at the center of everything we do, we believe every one...Sales Planning team by gathering, analyzing and reporting sales data + Support the development and release of Sales… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Insight Global (Burbank, CA)
- …four (4) years of claims processing - Minimum of four (4) years in heavy call center required - Learn various software applications and become self-sufficient in ... service representative for the Health Fund. The Senior Participant Service Specialist/ Analyst will process health insurance claims and answers calls from the… more
- Evolent (Sacramento, CA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...issues, reproduce steps, identify the source of issues (configuration, data , application), document findings, and triage issues to the… more
- SHI (Sacramento, CA)
- …to thrive - in our offices or yours.** **Job Summary** The Associate Security Analyst - SOC is responsible for supporting the Security Operations Center (SOC) ... as necessary. + Assist in the investigation of security incidents, including data breaches, malware infections, and unauthorized access attempts. + Collaborate with… more
- Evolent (Sacramento, CA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions. Our team...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Highmark Health (Sacramento, CA)
- …+ Experience as a forecasting or scheduling analyst OR experience in a call center environment using automated scheduling tools Preferred + None **SKILLS** + ... :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center ...protocols and tools - includes the maintenance of employee data (skills, workbaskets, queues, etc.) 7. Other duties as… more
- Gilead Sciences, Inc. (Foster City, CA)
- …activities and escalates critical issues to management. Patient Support Services Supports call center , coverage and reimbursement support, the patient assistance ... processing principles, documentation requirements, and processing systems is required. Data analysis skills and proven analytical experience. Knowledge of relevant… more