- Lincoln Financial (Albany, NY)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will manage an assigned team within the Call Center to… more
- Comfort Windows (Syracuse, NY)
- …+ Strategically source new prospects using social media, company contesting, etc. + Assist the Call Center Manager in developing outbound campaign call ... email marketing and outbound call campaigns. + Assist the Marketing Director/ Call Center Manager in brainstorming and developing outbound call queues… more
- Transdev (Garden City, NY)
- …computer software applications and phone system. Position is under the direct supervision the Call Center Manager . All telephone calls are recorded and ... individuals including the elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal communication, by… more
- Small Business Administration (Buffalo, NY)
- …functions of the CSC, the national OCA loan program customer service/ call center . Responsibilities As a Program Manager (Deputy Director) at the GS-0340-15, ... Manager (Deputy Director) for the Customer Service Center (CSC) in Buffalo, New York This position works...of your typical work assignments may include: Assures that call center operations are conducted in compliance… more
- Community Health Center of the North Country (Canton, NY)
- Call Center Representative (Medical Office) - per diem Canton, NY (http://maps.google.com/maps?q=Canton+NY+USA+13617) Description Reports to:Practice Manager ... may vary week-to-week and the position is not benefit-eligible. Position Summary:The Call Center Representative (CCR) shall answer incoming calls and messages… more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for ... hire training, new products, and services training for existing Call Center Staff, creating, and maintaining training...interviewed at least once, in person, with the hiring manager . Amalgamated Bank does not sponsor applicants for work… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- Bilingual Call Center Representative Rochester, NY, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center Job Type ... Full-time Description Bilingual Call Center Representative Rochester, NY Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health… more
- Highmark Health (Albany, NY)
- …Inc. **Job Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation ... volumes, patterns, issues and trends, which may vary by call center , day of week, time of...forwarding concerns and recommendations to the Workforce Planning Team Manager . 3. Support scheduling impacts of longer-term initiatives, events,… more
- Broadridge Financial Solutions (Edgewood, NY)
- …requests received directly from the shareholder through multiple mediums including the call center , relationship manager requests received through the ... issuer, or direct shareholder correspondence that is received through the incoming mail + Separate, sort, and scan mail + Handle physical paper documents as well as digital + Determine if escalation is needed on items to be processed + Complete data entry for… more
- Broadridge Financial Solutions (Edgewood, NY)
- …requests received directly from the shareholder through multiple mediums including the call center , relationship manager requests received through the ... issuer, or direct shareholder correspondence that is received through the incoming mail + Separate, sort, and scan mail + Handle physical paper documents as well as digital + Determine if escalation is needed on items to be processed + Complete data entry for… more