- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... the manager will meticulously review these contacts to ensure compliance...application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -… more
- American Red Cross (Liverpool, NY)
- …+ Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of ... military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of...Cross at assigned location. + Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships… more
- Planned Parenthood of Central and Western NY (NY)
- …and Risk Management program; follow-up and report all occurrences to the Health Center Manager and Director of CQRM + Provides observational experience for ... Handles patient telephone follow-up as needed and participate in on- call rotations + Provides information and counseling on abortions,...Works on other projects as assigned by the Health Center Manager , Director of Clinical Services, Director… more
- Nuvance Health (Poughkeepsie, NY)
- …and accuracy. Updates and reports discrepancies in the schedule to the Nurse Manager of the unit and the Staffing office Supervisor. 1.1 Maintains and prepares ... USY's to cover vacancies, sick calls and vacations. Records on the staffing call log sheet, assigning to appropriate unit. 1.4 Completes accurate assigning of all… more
- WMCHealth (Poughkeepsie, NY)
- …oversees the scheduling and other clerical functions of the Ambulatory Surgery Center and coordinates related tasks with the clinical staff in the department. ... in a courteous, helpful, and informative manner and directs call to appropriate staff. Anticipates callers' needs and spontaneously...+ Communicates patient and/or surgeon delays to the Nurse Manager or designee. Informs the Nurse Manager … more
- FirstLight Fiber (Victor, NY)
- …limited to: + Cisco Unified Communications HW/SW components such as Voice Gateways, Call Manager , CUBE, Presence and Unity servers, Expressway Servers, SIP ... Endpoints, and Call Center servers and applications + Create and Maintain customer documentation as required and/or appropriate + Supporting Managed Services… more
- YAI (Manhattan, NY)
- …authorized PHC patients and circles of support regarding medication requests in a call center environment and responds to related inquiries from pharmacies, home ... resources and appropriately escalating concerns and issues to Nurse Manager , Medical Director or other applicable staff for assistance...and procedures on a timely basis. + Coordinates with Call Center staff, nursing and providers regarding… more
- CSL Plasma (Lackawanna, NY)
- …suitability for the plasma pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating Procedures ... **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- AbbVie (Syracuse, NY)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and… more
- AbbVie (Albany, NY)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and… more