- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Teleperformance USA (Mcallen, TX)
- …home is not available for this position.** **Your Responsibilities** + **Oversee day-to-day call center operations and business planning, ensuring staff ... **Client Operations** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally...assess and improve day to day operations of inbound call center in order to meet and… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... - POSITION RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach… more
- Lincoln Financial (Austin, TX)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will...discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Teleperformance USA (Mcallen, TX)
- …high levels of employee morale.** + **Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service ... forecasted hours versus actual hours, payroll, etc.** + **Oversee day-to-day contact center operations and business planning, ensuring staff safety, physical… more
- Houston Methodist (Katy, TX)
- …+ Scrubs No + Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be on- call during emergencies ... At Houston Methodist, the Business Analyst is responsible for facilitating within the...solutions, and/or software development. + Partners with assigned Project Manager to support all phases of project implementation. **SERVICE… more
- Mass Markets (Killeen, TX)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Savers | Value Village (El Paso, TX)
- ** Call Center Supervisor** **Candidates** **must be located in El Paso, TX** **Who we are:** As one of the largest for-profit thrift operators in the United ... leadership directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of outbound, inbound,… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in...experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center … more
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