- City of New York (New York, NY)
- …Training is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of ... the DSS OPPT Call Center staff and information systems to ensure timely and accurate response to citywide requests for interpretation and clarification of… more
- Antech Diagnostics (Lake Success, NY)
- …**Essential Duties and Responsibilities** + Collect, organize, and analyze data related to Call Center Operations , including, but not limited to, workflow, ... aligned and outputs are optimized. + Own the end-to-end data lifecycle for Call Center Operations . + Build and maintain ETL processes to extract, transform,… more
- Northwell Health (Melville, NY)
- …and compassionate Director, Financial Services to lead and optimize our financial services call center operations . This pivotal role is responsible for ... a deep understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring… more
- Kaleida Health (Buffalo, NY)
- …US:NY:Buffalo** **Work Type** **: Full-Time** **Shift 1** **Job Description** **The Director of Call Center Operations is a transformative leader responsible ... **Director of Call Center ** **Location:** **Larkin Bldg @...door. This position leads the strategy, implementation, and ongoing operations of a centralized contact center across… more
- Olmsted Center for Sight (Buffalo, NY)
- …to the extent practical to support the needs of our 24-hour/7 day a week call center operations . Essential Functions: + Answer and document all incoming ... Employment Opportunity Contact Center Agent Job Description: VIA is seeking Contact Center Agent(s) to work part time schedule. This position works in a remote… more
- Meta (New York, NY)
- …strategy and execution in a hyper dynamic environment. Experience beyond customer support call center operations - specifically sales and customer success ... for a Director of Vendor Operations to lead its global call center partnerships at a strategic and operational level, while overseeing real time, best… more
- Independent Health (Buffalo, NY)
- …(1) year of progressive leadership/management responsibility required. + Experience in a call center operations environment with demonstrated results ... culture that fosters growth, innovation and collaboration. **Overview** The Supervisor- Operations will be accountable for the performance, quality, satisfaction and… more
- CGI Technologies and Solutions, Inc. (Albany, NY)
- …stakeholders by addressing Section 8 Project Based inquiries. CGI is looking for an operations minded Call Center Specialist located in Columbus, Ohio. This ... ** Call Center Specialist** **Category:** Administration **Main...effective communications and a proven track record of superior operations and production management. Additional Requirements: 1) Associate's degree… more
- Small Business Administration (Buffalo, NY)
- …Director) at the GS-0340-15, some of your typical work assignments may include: Ensures call center operations comply with applicable laws and regulations, ... and interagency coordination. Serves as a recognized authority on CSC call center operations and the Disaster Loan Assistance Program, representing… more
- Cushman & Wakefield (Albany, NY)
- …vendor engagements. ** Call Center & Work Order Management** + Manage call center operations focused on delivering exceptional customer service. + ... three critical operational pillars: Vendor Performance, Procurement & Contract Management, and Call Center & Work Order Management. This role is essential… more
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