- NBT Bank (Norwich, NY)
- …and decision making. Recommend new methods and procedures to make daily operations more efficient. Complete performance reports for work performed by direct reports ... assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com....via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00… more
- NBT Bank (Norwich, NY)
- …including technical assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com. The Human Resources ... Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST. more
- Veolia North America (New Rochelle, NY)
- …a team. + Minimum of 5 years of experience in Call Center Management and/or billing, collections and metering operations preferably in Regulated Utility. ... overall environment of the customer service office(s), walk-in payment center (s) and field service operations for the...Customer Service Leader and/or CSRs. This spans across the call center , collections, billing, revenue integrity, and… more
- Small Business Administration (Buffalo, NY)
- …disaster events. Overseeing and managing the day-to-day phone and email operations , which includes special projects, call distribution/reporting, workforce ... point of contact for communications and sharing of information with the Field Operations Centers and the Processing and Disbursement Center . Participating in OCA… more
- Alaant (Glens Falls, NY)
- …Manager:** + **IT Support and Operations Management** **:** + Oversee IT support operations , including the call center and ticket system, with minimal ... hands-on technical work. Focus on supervising, planning, meeting, training, and evaluating metrics and trends to enhance the support team and improve the user experience. + **Training and Development** **:** + Collaborate with HR to enhance new hire… more
- ASM Global (Brooklyn, NY)
- …not your typical operations job! As Senior Manager, Conversions at Barclays Center , you will lead more than 150 fast-paced arena transitions per year. From NBA ... Position Title: Senior Manager, Conversions Department: Arena Operations Reports to: Director, Arena Operations ...Maximum Pay Rate: $102,000 Join Our Team at Barclays Center ! Congratulations on taking the first step toward embarking… more
- TEKsystems (Buffalo, NY)
- …and training * Perform other duties as assigned Skills Customer service, Call center , Customer support, data entry, benefits verification, Microsoft office, ... customer service call center , pension, inbound call ,...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- TEKsystems (Buffalo, NY)
- …to start a career with a top-notch global company! Skills Customer service, Call center , Customer support, data entry, benefits verification, microsoft office, ... customer service call center , pension, inbound call ,...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent...Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of… more
- City of New York (New York, NY)
- …User Support egain reporting call metrics and apply analysis to optimize call center efficiency and enhance customer experience. - Reviewing incident reports ... deputy directors, supervisors, analysts and agents in the day-to-day operations of the User Support Center , performing...Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written… more