- Broadview FCU (Albany, NY)
- …of degree. + Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank ... the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing...Supervisor plays a pivotal role in overseeing the daily operations of the MSC team, ensuring exceptional member service… more
- WM (West Babylon, NY)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... Demonstrates ownership of the customer issue by providing one call resolution: o Makes every reasonable attempt to resolve...timeliness goals. + Completes cross training with Operations , Sales, and Billing. + Interacts with WM Customers… more
- M&T Bank (Getzville, NY)
- …A combined total of 5 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 2 years' work ... leadership experience. Excellent customer service skills with the ability to use tact and diplomacy. Strong knowledge of relevant spreadsheet, word processing, and presentation software. **Education and Experience Preferred:** Bachelor's Degree. Demonstrated… more
- M&T Bank (Getzville, NY)
- …combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, including 1 years' work ... leadership or supervisory experience. Excellent customer service skills with the ability to use tact and diplomacy. Strong knowledge of relevant spreadsheet, word processing, and presentation software. **Education and Experience Preferred:** Bachelor's degree.… more
- M&T Bank (Getzville, NY)
- …combined total of 7 years of higher education and relevant work experience in a call center or bank operations , inclusive of 2 years' supervisory experience. ... + Excellent customer service skills with the ability to use tact and diplomacy. + Strong knowledge of relevant spreadsheet, word processing, and presentation software **Education and Experience Preferred:** + Bachelor's degree. + Loss mitigations experience. +… more
- Healthfirst (NY)
- …accredited institution.** + **Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... Services at home.** + **Documents all incoming//outbound calls under call tracking in Salesforce** + **Documents all outcomes in...shift, based on business needs, within our hours of operations : Monday Friday 8:00 AM 8:00 PM and Saturdays… more
- CBRE (West Henrietta, NY)
- Facilities Manager (On-Site role in a Call Center Setting) Job ID 246459 Posted 04-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest ... will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio...functional area which focuses on all aspects of the operations of a set of assets, providing support to… more
- SUNY Upstate Medical University (Syracuse, NY)
- …customer service skills to maintain patient satisfaction and support clinical operations . Key Responsibilities + Schedule, cancel, and manage patient appointments in ... EPIC according to provider and office-wide scheduling protocols. + Accurately obtain and enter required demographic, insurance, and referral information. + Create and update patient accounts; add or modify demographics and insurance details while ensuring data… more
- Molina Healthcare (Albany, NY)
- …general public. + Achieves individual performance goals as it relates to call center objectives. + Demonstrates personal responsibility and accountability and ... and experience **Required Experience** + 3-5 years' experience in a call center environment + 1-2 years supervisory experience **Preferred Education** Bachelor's… more
- Stony Brook University (Stony Brook, NY)
- …**Required** **:** Associate's degree or 2 years experience within a healthcare industry, operations / call center setting, or other fast paced, high volume, ... to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
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