- Evolent (Tallahassee, FL)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... You'll Be Doing:** Evolent is seeking an experienced Managing Director of Product Management to help Evolent grow by partnering with Payers to deliver solutions… more
- Mass Markets (FL)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... all business units and affiliate operations , optimizing performance across multi-location call center environments. + Culture & Talent Development Foster a… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management . **Minimum Qualifications** + US citizen ... QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- MyFlorida (Tallahassee, FL)
- …matters or requirements, continuing education requirements, and fees. + Reviews information in call center systems, DBPR's intranet site and/or internet site as ... as statutory laws and rules to provide responses to customer inquiries. Updates call center systems with accurate and current information; updates records with… more
- Mass Markets (FL)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- MyFlorida (Tallahassee, FL)
- …handles all initial interaction conducted via telephone and e-mail. This position works as a Call Center agent for the Customer Contact Center (CCC). The ... questions regarding continuing education requirements and fees. + Reviews information in the call center system, DBPR's intranet site and/or internet site, as… more
- Mass Markets (Tampa, FL)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... equivalent. + Minimum 3 years of experience in a call center environment. + Minimum 1 year...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (FL)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- University of Miami (Miami, FL)
- …Skills and Attitudes: + Deep expertise in access operations , scheduling systems, and call center management . + Strong grasp of Epic or other EMR ... omnichannel access and enhance CRM capabilities. + Oversee contact center operations with a focus on first- call resolution, digital engagement, and patient… more
- Mass Markets (FL)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... + Accurately document customer interaction and code the appropriate call type in the client Customer Relations Management...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more