- Evolent (Austin, TX)
- …and resolve technical issues, ensuring minimal disruption to contact center operations . * Service Requests & Incident Management : Efficiently handle service ... Support: Provide periodic on- call support to ensure uninterrupted contact center operations . **Required Qualifications** * Experience: Minimum of 5 years of… more
- Serco (Austin, TX)
- **Position Description** Join Serco as a Traffic Management Center Program Manager in Austin, Texas! Serco is looking for an experienced candidate who has ... daily. As the Program Manager you will provide firsthand knowledge of project management and TMC operations best practices throughout the duration of the… more
- JPMorgan Chase (Plano, TX)
- Join JP Morgan Wealth Management team as the VP, Client Service Center Manager, where you'll play a pivotal role in transforming client experiences across all 50 ... for our valued clients. As a VP, Client Service Center Manager within The Active Trade Desk at JP...strategies within their investment accounts. Operating within Chase Wealth Management , you will foster a collaborative environment where your… more
- Houston Methodist (Katy, TX)
- …Associate's degree preferred **WORK EXPERIENCE** + Five years of experience in healthcare setting/ call center operations + Clinical knowledge and experience ... to scheduling or other department related protocols. The Senior Patient Access Center Representative position assists management with ongoing observations and… more
- ICF (San Antonio, TX)
- …multiple shifts for Clinical Operations Managers with experience in program oversight, call center operations , and working with immigrant youth and ... be capable of providing onsite leadership and exercise effective management of teams of call center...informed decision making, demonstrated understanding of unaccompanied alien children, call center operations , child welfare… more
- Houston Methodist (Houston, TX)
- …education, etc.) **WORK EXPERIENCE** + Three years of experience in healthcare setting/ call center or customer service operations or successful ... providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with...completion of one-year Houston Methodist Call Center Apprenticeship in lieu of years of experience +… more
- Fresenius Medical Center (Plano, TX)
- …Supervises the daily operations and activities of the PAS/Customer Service Call Center . Provides direction, guidance, subject matter expertise, training and ... requirements. PRINCIPAL DUTIES AND RESPONSIBILITIES: + Provides oversight of PAS/Customer Service call center daily operations pertaining to planning,… more
- Mass Markets (Dallas, TX)
- …offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management . POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN ... Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1)...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Kyndryl (Austin, TX)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... center environments. + Excellent communication, presentation, and stakeholder management skills with C-Level. + Healthcare industry experience is a strong… more
- Texas A&M University System (Corpus Christi, TX)
- …revisions to departmental procedures and paperwork, and evaluating and assessing the center operations to optimize service delivery. + Assists with coordination ... is responsible for providing oversight for the University Counseling Center 's clinical services and related staff management ...37% + Provides oversight for the day to day operations of the University Counseling Center 's clinical… more