- Trinity Health (Albany, NY)
- …located at 400 Patroon Creek Blvd Albany, NY and will support our high-volume call center . **Position Highlights:** Quality of Life: Where career ... opportunities and quality of life converge Advancement: Strong orientation program, generous tuition allowance and career development Work/Life: Monday - Friday Office hours **What you will do:** The Registration Associate is the receptionist for the… more
- Intermountain Health (Albany, NY)
- …set priorities, and manage time effectively. + Be responsible for meeting productivity and call center quality measures. + Excellent computer skills with the ... financial transparency in a timely manner. By working remotely in a call center setting, these specialists can efficiently assist patients over the phone,… more
- CVS Health (Albany, NY)
- …thresholds in relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of ... audits and coaching feedback sessions to review schedule adherence, quality , selling skills and compliance. + Ensuring that the...1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma… more
- Northwell Health (Melville, NY)
- …compassionate Director, Financial Services to lead and optimize our financial services call center operations. This pivotal role is responsible for overseeing ... of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be...as Average Speed of Answer (ASA), Abandonment Rate, First Call Resolution (FCR), Average Handle Time (AHT), Quality… more
- Antech Diagnostics (Lake Success, NY)
- …relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer ... empathetic and caring veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will be responsible for collecting, analyzing,… more
- Trinity Health (Rensselaer, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer - FT - DAYS** If you are looking for a ... Registration position in a Call Center , this could be your opportunity....at 295 Valley View Blvd Rensselaer, NY. **Position Highlights:** Quality of Life: Where career opportunities and quality… more
- Trinity Health (Rensselaer, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer - FT - DAYS** If you are looking for a ... Registration position in a Call Center , this could be your opportunity....at 295 Valley View Blvd Rensselaer, NY. **Position Highlights:** Quality of Life: Where career opportunities and quality… more
- University of Rochester (Rochester, NY)
- …work-flow protocols. Contributes to the execution of new protocols and procedures within the call center . Provides guidance on the most complex calls and issues. ... accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating advanced competencies. + Handles… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- Call Center Specialist I Canandaigua National... quality and commitment of our employees. The Call Center Specialist at Canandaigua National Bank ... Location: Pittsford NY Hours: Full Time What does a Call Center Specialist do at Canandaigua National...sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a… more
- City of New York (New York, NY)
- …more than $4 billion of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the ... New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and storm water, and...selected candidate will work with the Call Center team of Supervisors to develop… more