- Fallon Health (Buffalo, NY)
- …and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high- quality coordinated care and are continually rated among the nation's top health ... plans for member experience, service, and clinical quality . Weinberg Campus has been providing needed services to...under the general supervision of the Clinical Physician and Center Manager. The employee also interacts with and takes… more
- UHS (Binghamton, NY)
- …every interaction to promote a welcoming environment. + Provide high- quality customer service through multiple channels, including phone, electronic messaging, ... Participate actively in Performance Improvement initiatives to enhance service quality , efficiency, and patient satisfaction. + Document interactions and activities… more
- Mount Sinai Health System (New York, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... to excellence in the development of knowledge, skills, and quality patient-focused service. **Qualifications** **Education Requirements** HS/GED required; some… more
- Robert Half Office Team (Liverpool, NY)
- …and improve customer satisfaction. * Handle high call volumes in a call center environment while maintaining quality standards. * Uphold confidentiality ... Requirements * Minimum of 1 year of experience in a customer service or call center role. * Proficiency in handling inbound and outbound calls with attention to… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... leaders and innovators; and supporting local communities by delivering high- quality care to all who need it. Through the...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- Trinity Health (Rensselaer, NY)
- …**Description:** If you are looking for a supervisor position in a patient access center , full time, this could be your opportunity. Here at St. Peter's Health ... is located at 295 Valley View Blvd Rensselaer. NY. **Position Highlights:** + ** Quality of Life:** Where career opportunities and quality of life converge… more
- Outreach Development Corporation (Brentwood, NY)
- …from substance use and behavioral health disorders by providing the highest quality , life-changing treatment, training and tools to build healthy lives. Our mission ... a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral health services and training. For more information, please… more
- Mount Sinai Health System (New York, NY)
- …or business related preferred or three or more years' experience in a fast paced call center with excellence in customer service + Minimum one years' experience ... auditing, evaluation, training and development of the Patient Access Center staff. The Quality Monitoring Coordinator will...in a Patient Access Center / Call Center environment preferred +… more
- Amentum (Hicksville, NY)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- WM (Albany, NY)
- …+ Works to meet or exceed service and operational goals established for the call center , including productivity, quality , and timeliness goals. + Collaborate ... with sales representatives to meet and exceed customers- service expectations, and develop solutions to ensure smooth material movement. + Perform other special projects and tasks as assigned. + May provide direction or support to less experienced Logistic… more