- Transdev (Garden City, NY)
- Service Quality Manager The Service Quality Manager...wipers, etc.) to keep bus on the route + Call for assistance as appropriate to control center ... and exercises the full authority of the Company.Delivery of high- quality service to the riding public is the foremost...in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to… more
- Pearl Interactive Network (Albany, NY)
- …Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The ** Quality Assurance Analyst (QAA)** is responsible for ... improvement. + Establish and maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- The Fedcap Group (Rochester, NY)
- Job Description What You'll Do As Quality Improvement Specialist you will help foster a culture of continuous improvement and innovation within the organization ... procedures. + Providing training and conducting verification assessments to ensure quality of services, systems maintenance, and processes compliance according to… more
- Sharecare (Albany, NY)
- …educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer tools to ... supporting each individual through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To learn more, visit… more
- Sharecare (Albany, NY)
- …calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer tools to ... supporting each individual through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To learn more, visit… more
- Arc Allegany-Steuben (Wellsville, NY)
- …within the required timeframe for review by the Associate Director or Director of Quality Enhancement and committee. + Provide on- call service at least every 2 ... purpose! We are seeking attentive and compassionate team members to join our Quality Enhancement department! We offer a generous benefits package to include options… more
- Kaleida Health (Buffalo, NY)
- … Quality & Patient Engagement** **Location:** **Buffalo General Medical Center ** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Full-Time** **Shift ... 1** **Job Description** **The Director of Quality & Patient Engagement is responsible for the development, standardization and coordination of programs to advance… more
- Veterans Affairs, Veterans Health Administration (Bronx, NY)
- …VAMC is seeking a Full-Time Hospitalist Section Chief and Director of Inpatient Quality who will direct patient care and support a range of facility performance ... James J. Peters VAMC is a tertiary care medical center classified as a Clinical Referral Level 1b facility...incumbent serves as Chief Hospitalist and Director of Inpatient Quality within Internal Medicine Service. They are responsible for… more
- Suburban Propane (Syracuse, NY)
- **Overview** **Drive Innovation in Customer Service: Become a Quality Improvement Coaching Specialist !** Are you a natural leader who thrives on helping others ... succeed? If so, we're looking for a forward-thinking Quality Improvement Coaching Specialist to join our team and empower customer service professionals to deliver… more