- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... operating procedures. + Meet or exceed performance metrics including call quality and handle time. + Collaborate...literacy and typing skills. + Previous customer service or call center experience is a plus. COMPENSATION… more
- Molina Healthcare (Austin, TX)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have ... least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Call Center Agent position is responsible for assisting internal and external customers of the assigned department with service ... related experience + Previous customer service experience in a call center or other telephone communication environment...+ Answers calls in a timely manner to minimize call hold times. ** QUALITY /SAFETY ESSENTIAL FUNCTIONS** +… more
- Jack Henry & Associates (Allen, TX)
- …team meetings, one-on-one discussions, and quality review sessions. + Maintaining expected call center metrics. + May perform other job duties as assigned. ... iPay Call Center Representative (CCC) General information...iPay Call Center Representative (CCC) General information Press space or...What would be nice for you to have: + Call Center experience. + Ability to be… more
- Elevance Health (Grand Prairie, TX)
- **Pharmacy Technician II - CarelonRx Call Center ** **Hours:** 10:30 am - 7 pm or 12 pm - 8:30 pm EST **Location:** This role enables associates to work virtually ... Care Center (CPCC)** is a clinical pharmacy call center that services Medicare, Medicaid, and...topics to align closely with STARs Ratings and HEDIS quality measures. + Assists members with scheduling their preventive… more
- Koniag Government Services (El Paso, TX)
- Koniag Professional Services, a Koniag Government Services company, is hiring Call Center Specialists (Bilingual English/Spanish) to support KPS and our ... charged topics with professionalism and empathy. **PREFERRED QUALIFICATIONS** + Prior call center experience, especially in behavioral health or child/family… more
- Teleperformance USA (Brownsville, TX)
- …Outlook functions and complex Excel functions** + **Minimum of two years of call center management experience. ** + **Experience managing multiple programs ... levels** **of employee morale. ** + **Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service… more
- Jack Henry & Associates (Allen, TX)
- Fraud Support Call Center Representative (CCC) General information Press space or enter keys to toggle section visibility JobID 16573 Position Level Individual ... We can't do it without you. Jack Henry's Fraud Center is part of the Consolidated Contact Center...that works 24/7/365. In this position, you will provide high- quality customer service in a fast-paced environment assisting callers… more
- HCA Healthcare (San Antonio, TX)
- **Description** **Medical Assistant - Call Center ** **Full time (Monday - Friday, days), no nights, no on call , no weekends, no holidays** **Introduction** ... that we continue to provide all patients with high quality , efficient care. Did you get into our industry...provides clinical expertise to ensure all patients receive high quality , efficient care. We are an amazing team that… more
- HCA Healthcare (Plano, TX)
- …we do. We want you to apply! **Job Summary and Qualifications** **Overall Description:** The Call Center Rep is the primary point of contact for new and existing ... that we continue to provide all patients with high quality , efficient care. Did you get into our industry...College preferred. * Experience in medical office with high call volume preferred. * Experience with patient intake processes… more