- Robert Half Office Team (El Paso, TX)
- Description Position Overview: The Call Center Representative will handle incoming and outgoing calls to assist customers with inquiries, orders, support ... team or supervisor. + Meet or exceed daily performance metrics and quality standards. TalentMatch(R) Robert Half is the world's first and largest specialized… more
- Sedgwick (Farmers Branch, TX)
- …a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Call Center Representative - In office - Dallas, TX. **PRIMARY PURPOSE** **:** ... + Performs other duties as assigned. + Supports the organization's quality program(s). **QUALIFICATIONS** **Education & Licensing** High school diploma or GED… more
- TAD PGS, Inc. (Houston, TX)
- We have an outstanding Contract position for aCall Center Service Representativeto join a leading Company located in theHouston, TXsurrounding area. Act as customer ... and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures). Responsibilities : + Provide… more
- CVS Health (Austin, TX)
- …the policies and procedures, managing desktop updates, new hire training, quality data support, managing efficiencies for the Member Services teams, as ... Qualifications** Strong knowledge of Medicaid to include experience with the Member Call Centers Experience with moderate scale initiatives with a moderate to high… more
- Mindful Support Services (Houston, TX)
- …doing all of the leg work that comes with it. We provide high- quality billing, marketing, and administrative services to independent mental health care providers ... the skilled and supportive team. Responsibilities: + Create a warm and welcoming phone call for new clients calling to access mental healthcare for the first time. +… more
- Teleperformance USA (Mcallen, TX)
- …the limit!** **Purpose** **Develop, implement, assess and improve day-to-day operations of inbound call centers in order to meet and exceed all aspects of client ... Responsibilities** + **Ensures daily performance metrics are being met or exceeded, ie, quality , service level and schedule adherence metrics** + **80% of your day… more
- Citigroup (Irving, TX)
- …NLP solutions into existing products and systems. + Perform batch testing and quality assurance of chatbot performance and other NLP applications. + Develop and ... maintain NLP pipelines for text processing and analysis. + Implement API and system integrations. + Manage databases for storing and retrieving user data using MongoDB, SQL, or other NoSQL databases. + Conduct A/B testing for conversation flows.… more
- MD Anderson Cancer Center (Houston, TX)
- …with excellent oncology nursing care.* *The University of Texas MD Anderson Cancer Center (MD Anderson) and Texas Children's (TC) announced a new collaboration on ... position is primarily working in the Pediatric Ambulatory Treatment Center . Shift is Monday - Friday (with a day...the week) / 9:00am - 7:30pm (10 hour shifts). On- Call for some weekends and holidays.* *Summary:* The Clinical… more
- Mass Markets (TX)
- …to join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be ... for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To be considered...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- ICF (San Antonio, TX)
- …Assistant Lead Supervisory Call Specialist with experience in program oversight, call center operations, and working with immigrant youth and families. The ... onsite leadership and exercise effective management of teams of call center supervisor, call specialists,...worked, call protocol adherence, documentation compliance, and call quality expectations. + Communicate with PRS… more