- Insight Global (Cascade, MI)
- Job Description We are seeking a detail-oriented and mission-driven Healthcare Call Center Quality Analyst to help ensure a high standard of service and ... in launching and scaling a new call center by establishing and executing quality monitoring...call center by establishing and executing quality monitoring processes, analyzing performance trends, and collaborating with… more
- Pearl Interactive Network (Lansing, MI)
- … Analyst ** to help monitor, evaluate, and enhance performance across our contact center operations. The ** Quality Assurance Analyst (QAA)** is responsible ... improvement. + Establish and maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and… more
- Evolent (Lansing, MI)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... mission. Stay for the culture. **What You'll Be Doing:** Job Description ** Analyst , Integration Quality ** Integration testing in the healthcare ecosystem… more
- Insight Global (Cascade, MI)
- …strategic planning, and decision-making processes of our newly launched healthcare payment call center . This role will be responsible for developing, ... strong experience with Power BI and other visualization platforms, a solid understanding of call center metrics, and a passion for turning data into meaningful… more
- Intermountain Health (Lansing, MI)
- …and understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... scheduling, time and attendance, customer relationship management) The Principal analyst is responsible for providing overseeing technical support, configuration,… more
- Ford Motor Company (Allen Park, MI)
- …spend by optimizing repair procedures, part requirements and supplier costs (mailing, call center , technical instructions and refunds). + Support the development ... **Recall Program Analyst ** We are the movers of the world...related concerns. + Support the SSSC to enable accurate, high- quality , timely assistance to dealers. **You'll have:** + Bachelor's… more
- Prime Therapeutics (Lansing, MI)
- …5 years of work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software ... every decision we make. **Job Posting Title** Workforce Planning Analyst Sr - Remote **Job Description** The Senior Workforce...new ideas and work collaboratively to provide the highest quality of care and service to our members. If… more
- Eaton Corporation (Galesburg, MI)
- Eaton's Corporate Sector division is currently seeking a System Analyst - Distribution and Logistics. The expected annual salary range for this role is $108749.97 - ... business considerations. **What you'll do:** **Job Summary** The System Analyst - Distribution & Logistics will be an expert...and supporting tools that are critical for Eaton's Distribution Center operations as well as for the Eaton Logistics… more
- Ford Motor Company (Dearborn, MI)
- …will have some responsibility for leading Quality metrics for the team. Cost and Quality - you'll be front-and- center of the work our CEO is sharing is our ... 2 deliverables within Ford and Supply Chain (cost and quality )? Are you ready to work in a space...Gemba reviews. In this unique role the Program Management Analyst may have the opportunity to choose sites to… more
- Dart Container (Mason, MI)
- Financial Analyst - multiple levels Apply now " Date: Jul 30, 2025 Location: Mason, MI, US Company: Dart Container This role is responsible for supporting financial ... financial data, which may include customer pricing and incentive programs, cost center reports, activity rates, variances, inventory valuation, and logistics costs +… more