- Intuit (Mountain View, CA)
- …travel 25% of the time **How you will lead** **(Must have Quality Assurance Management experience supporting Call Center Sales and Service)Evolve and ... **Overview** The Quality Assurance Manager is an individual...pivotal part in establishing the foundation for a scalable Quality Center of Excellence. **What you'll bring**… more
- Cedars-Sinai (Los Angeles, CA)
- …working in a call /contact center is strongly preferred. + Prior quality assurance or call monitoring experience within healthcare, customer service, ... 12876 **Working Title** : Admissions Team Lead - Patient Access Contact Center - Quality Assurance Team (Full-Time, Hybrid, Days) **Department** : CSRC Sched… more
- GAP Solutions Inc (Sacramento, CA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... information. + Participate in required training sessions, team meetings, and quality assurance activities. **Qualifications** **Basic Qualifications:** + **High… more
- LA Care Health Plan (Los Angeles, CA)
- …for Medicare and Medicaid Services(CMS), LACC - CalHers, and National Committee for Quality Assurance (NCQA) along with review and analysis of regulatory ... Business Analyst to track, trend, and analyze results of Quality Assurance (QA) scorecards for training and...years of experience in regulatory auditing (Appeals & Grievances, Call Center , Enrollment) in a healthcare environment… more
- Bowman (Brea, CA)
- …and processes to ensure effective execution. Review work produced by staff for quality assurance . **At the Operational and Company Level** + Directly interact ... has an opportunity for a Construction Manager, Public Works (On- Call /As-Needed) to join our team in Brea, CA. At...revision, as necessary. + Provide on-site observation of the quality and progress of the work and ensure that… more
- Dignity Health (Rancho Cordova, CA)
- …improvement methodologies to developing efficient work flows, implementing quality assurance , and standardizing policies, procedures, and call center ... Takes ownership of and appropriate action to improve contact center performance. - Oversees quality of task (ie, electronic health record) management to support… more
- Ventura County (Ventura, CA)
- …distributing, monitoring, and controlling of drugs and other pharmaceutical products; + Develops quality assurance criteria; + Monitors and evaluates quality ... Pharmacy Supervisor - Oncology Infusion Center Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/5078012) Apply Pharmacy Supervisor - Oncology… more
- Sharp HealthCare (San Diego, CA)
- …meet staffing needs and travels to other sites as business needs arise. + Quality InitiativesCompletes Quality Assurance (QA) assignments and ensures overall ... - 8 Hour Shift **Additional Shift Information:** **Weekend Requirements:** No Weekends **On- Call Required:** No **Hourly Pay Range (Minimum - Midpoint - Maximum):**… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …+ Reviews, approves, and delivers quality -related training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards ... for the administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and… more
- Ventura County (Ventura, CA)
- …and a $90 million dollar budget. In accordance with the National Committee on Quality Assurance (NCQA), the Medical Director, Ventura County Health Care Plan is ... few of the reasons many of the 802,983 residents call Ventura County "home." Ventura has a diverse economic...Agency Director and Insurance Administrator, Utilization Management staff and Quality Assurance Staff. + Participates, as a… more