- WSP USA (Costa Mesa, CA)
- …or related field (or 3 equivalent years of experience). + Work experience in quality assurance /auditing, call center , or customer service preferred. ... WSP is currently initiating a search for a ** Quality Assurance Supervisor** to support our...in reviewing data. + Proficiency with QA software tools, call recording platforms, and reporting systems. + Ability to… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …- Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience ... everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to...assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- CACI International (Chula Vista, CA)
- Quality Assurance Representative/Port Engineer Job Category: Engineering Time Type: Part time Minimum Clearance Required to Start: Secret Employee Type: ... Part-Time On- Call Percentage of Travel Required: Up to 100% Type...of assigned work items throughout the day. + Attend Quality Assurance Checkpoints. Report any concerns to… more
- University of Southern California (Los Angeles, CA)
- The Medical Call Center Customer Service Supervisor supervises the customer service staff of the Medical Call Center that serves as the primary point of ... issues. Essential Duties: + Supervises one or more medical call center customer service operations teams and...performance standards and assesses operations using these criteria. Conducts quality assurance reviews and recommends changes as… more
- Cedars-Sinai (Santa Monica, CA)
- **Job Description** The Lead Patient Service Representative/Lead Call Center Scheduler functions as an administrative team lead for the office. This position ... and authorizations for patients. + Provides assistance in administrative quality assurance measures and adheres to all...12629 **Working Title** : Lead Patient Service Rep / Call Center - Santa Monica Orthopedic &… more
- Scripps Health (San Diego, CA)
- …orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. *Why work at the 4S Ranch Call Center ? * * Make a Meaningful Impact: Mentor and support ... **Job:** **Clinical Support* **Organization:** **Scripps Clinic* **Title:** *Lead Medical Assistant - Call Center - 4S Ranch* **Location:** *Central San Diego… more
- LA Care Health Plan (Los Angeles, CA)
- …Health Services (DHS), Centers for Medicare and Medicaid Services (CMS) National Committee Quality Assurance (NCQA) as well as LA Care guidelines. The Navigator ... Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and...referral to QM Department, through calls received from our Call Center and other internal customers. (10%)… more
- Ventura County (Ventura, CA)
- …distributing, monitoring, and controlling of drugs and other pharmaceutical products; + Develops quality assurance criteria; + Monitors and evaluates quality ... Pharmacy Supervisor - Oncology Infusion Center Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/5078012) Apply Pharmacy Supervisor - Oncology… more
- Liberty Utilities (South Lake Tahoe, CA)
- …utilization, and shrinkage to improve productivity and service reliability. + Partner with Quality Assurance and Training teams to ensure workforce readiness and ... Manager, Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804Joplin,...gas, or combination operations. + Knowledge of regulatory reporting, call quality compliance, and customer satisfaction drivers.… more
- Robert Half Office Team (Los Angeles, CA)
- …of services. * Perform routine inspections to ensure equipment is working properly for quality assurance purposes. * Responsible for managing the use of space to ... events, sponsorships of festivals, holidays, religious or ethnic services. Requirements Call Center Customer Service, Basic Medical Terminology, Patient… more