- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** + ... basis, as well as through long-term projects. + Provides call quality metrics data to generate and...assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Job Profile Title Research Coordinator Job Description Summary The Quality Assurance Analyst will work within the… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …- Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience ... everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to...assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Pearl Interactive Network (Harrisburg, PA)
- … Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The ** Quality Assurance Analyst (QAA)** is responsible ... Establish and maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer...align quality standards. + Collaborate with third-party quality assurance contractors (if elected) to help… more
- The Hershey Company (Hershey, PA)
- …Milk Bars, Almond Bars, Rolo & Syrup, in a high-speed complex environment, the Quality Assurance Specialist's primary role, under minimal guidance, is to serve ... as a liaison between Quality Assurance (QA) and Manufacturing. In this...of the application process, please contact the HR Service Center (###@hersheys.com). You may request a reasonable accommodation if… more
- TTEC (Harrisburg, PA)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the...+ 6 months or more of customer service and call center experience + Understanding, interpreting, and… more
- Humana (Harrisburg, PA)
- **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the ... of MarketPOINT Sales Agents. This position will oversee the Call Quality process which includes call...language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of… more
- University of Pennsylvania (Philadelphia, PA)
- …of corrective and preventative action plans and training related to research compliance, quality control and quality assurance to ensure compliance with ... adult and pediatric research. Must understand regulatory affairs and their applications to Quality Control and Quality Assurance ; understand the application… more
- UPMC (York, PA)
- …according to policy. Uses all UPMC Cancer Centers resources effectively. + ** Quality Assurance / CQI Program Management** **:** Prioritizes patient safety. ... **Purpose:** UPMC Hillman Cancer Center is internationally recognized for its leadership in...the direction of the Radiation Oncology Manager provides On Call coverage as needed. Has a good understanding of… more
- University of Pennsylvania (Philadelphia, PA)
- …as CITI/GCP, and person profiles in Veeva SiteVault; completion of regulatory quality assurance documentation pertaining to the ongoing approval for research ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...activities; Completion of regulatory quality assurance documentation pertaining to the ongoing… more
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