- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** + ... basis, as well as through long-term projects. + Provides call quality metrics data to generate and...assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Geisinger (Danville, PA)
- …of experience to build a rewarding, lasting career with impact. Job Duties The Contact Center Quality RN is responsible for leading quality assurance ... data collection tools and support performance measurement initiatives. + Form and maintain quality assurance monitoring tools and employee audit logs. + Conduct… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Job Profile Title Research Coordinator Job Description Summary The Quality Assurance Analyst will work within the… more
- Pearl Interactive Network (Harrisburg, PA)
- … Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The ** Quality Assurance Analyst (QAA)** is responsible ... Establish and maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer...align quality standards. + Collaborate with third-party quality assurance contractors (if elected) to help… more
- The Hershey Company (Hershey, PA)
- …Milk Bars, Almond Bars, Rolo & Syrup, in a high-speed complex environment, the Quality Assurance Specialist's primary role, under minimal guidance, is to serve ... as a liaison between Quality Assurance (QA) and Manufacturing. In this...of the application process, please contact the HR Service Center (###@hersheys.com). You may request a reasonable accommodation if… more
- University of Pennsylvania (Philadelphia, PA)
- …of corrective and preventative action plans and training related to research compliance, quality control and quality assurance to ensure compliance with ... adult and pediatric research. Must understand regulatory affairs and their applications to Quality Control and Quality Assurance ; understand the application… more
- J&J Family of Companies (Pittsburgh, PA)
- …programs as required. + Partner with leadership to create and implement quality assurance measures ensuring adherence to processes, procedures, and patient ... of our patients while maintaining the highest standards of quality and compliance. Responsibilities: + Supervise, coach, and mentor...3 years' experience in a supervisory role in a call center environment, ideally within the healthcare… more
- UPMC (York, PA)
- …according to policy. Uses all UPMC Cancer Centers resources effectively. + ** Quality Assurance / CQI Program Management** **:** Prioritizes patient safety. ... **Purpose:** UPMC Hillman Cancer Center is internationally recognized for its leadership in...the direction of the Radiation Oncology Manager provides On Call coverage as needed. Has a good understanding of… more
- University of Pennsylvania (Philadelphia, PA)
- …clinicians + Performing data collection (face-to-face surveys, chart reviews) and data quality assurance checks + Monitoring study inventory and purchasing ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title Clinical Research Coordinator B/C (Palliative Research Center ) Job Profile Title Clinical Research Coordinator B Job… more
- UPMC (Williamsport, PA)
- …expenses in accordance with policy. + Use UPMC Cancer Centers resources efficiently. Quality Assurance & Continuous Quality Improvement + Prioritize patient ... at UPMC Williamsport - Divine Providence Campus, Hillman Cancer Center ! Are you ready to make a meaningful impact...We're looking for a dedicated Radiation Therapist to deliver high- quality treatments under the guidance of a Radiation Oncologist.… more