- Mass Markets (Killeen, TX)
- …of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Bath Planet (San Antonio, TX)
- Call Center Manager Creating a fresh solution to bath remodeling, BathPlanet offers a stylish, cost-effective, low-maintenance bath improvement to ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...of San Antonio is looking to hire an experienced Call Center Manager to work… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... of a globally expanding, industry-leading organization. We're seeking dynamic and experienced call center leaders to support both commercial and public sector… more
- EverBank (Lewisville, TX)
- **Bank Call Center Team Manager **...quality and efficiency. + Maintains and tracks client call performance data and compiles reports to inform senior ... The Bank Call Center Team Manager oversees the daily activities of a small customer...provides direction on how to effectively improve their service quality , accomplish customer care goals and enhance relationships between… more
- CVS Health (TX)
- …experienced Customer Relations Operations Manager to lead a large, complex, virtual call center organization. In this role, you will oversee 10+ frontline ... professional growth. **Required Qualifications** + 5+ years of leadership experience in a call center environment. + Demonstrated sense of urgency, energy, and… more
- Teleperformance USA (TX)
- …TP, the sky is the limit!** **Purpose** **The Client Solutions Account Manager will oversee the execution and implementation of organizational strategies based upon ... and lead all scheduled client conference calls to discuss performance, quality , status of projects, etc.** + **Proactively assesses, clarifies, and validates… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... industry-leading organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Molina Healthcare (Austin, TX)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have ... least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and… more
- CVS Health (TX)
- …commission potential. + 10 days of required paid training (Monday-Friday, 8AM-4:30PM CST.) + Call center hours of operation are Monday-Sunday 7AM - 9PM, actual ... evaluation. You will work diligently to meet department productivity, quality , and customer service goals. This role will report...School Diploma or equivalent is preferred + 1+ year call center experience OR 2+ years general… more