- Mass Markets (Killeen, TX)
- …of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Bath Planet (San Antonio, TX)
- Call Center Manager Creating a fresh solution to bath remodeling, BathPlanet offers a stylish, cost-effective, low-maintenance bath improvement to ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...of San Antonio is looking to hire an experienced Call Center Manager to work… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... of a globally expanding, industry-leading organization. We're seeking dynamic and experienced call center leaders to support both commercial and public sector… more
- Teleperformance USA (Brownsville, TX)
- …Outlook functions and complex Excel functions** + **Minimum of two years of call center management experience. ** + **Experience managing multiple programs ... levels** **of employee morale. ** + **Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service… more
- Teleperformance USA (TX)
- …TP, the sky is the limit!** **Purpose** **The Client Solutions Account Manager will oversee the execution and implementation of organizational strategies based upon ... and lead all scheduled client conference calls to discuss performance, quality , status of projects, etc.** + **Proactively assesses, clarifies, and validates… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and… more
- Molina Healthcare (Austin, TX)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have ... least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... industry-leading organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Elevance Health (Grand Prairie, TX)
- **Pharmacy Technician II - CarelonRx Call Center ** **Hours:** 10:30 am - 7 pm or 12 pm - 8:30 pm EST **Location:** This role enables associates to work virtually ... Care Center (CPCC)** is a clinical pharmacy call center that services Medicare, Medicaid, and...topics to align closely with STARs Ratings and HEDIS quality measures. + Assists members with scheduling their preventive… more
- The Cigna Group (Plano, TX)
- …Health Services, we're transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll drive ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more