- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact… more
- Pearl Interactive Network (Sacramento, CA)
- … teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote ... of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible for...**Operating Hours:** 8 am - 8 pm EST, Monday-Friday ** Technical Equipment and Remote Office Requirements:** 1. Broadband internet… more
- Qualcomm (Santa Clara, CA)
- …Qualcomm Technologies, Inc. **Job Area:** Engineering Group, Engineering Group > Technical Standards Engineering **General Summary:** As a senior Technical ... closely with internal and external partners to improve and evolve industry technical standards while representing Qualcomm as a delegate in standardization forums… more
- Humana (Sacramento, CA)
- …with our enterprise groups to implement proper standards. The Senior Application Architect performs technical planning, architecture development and modification ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical solutions meeting… more
- Evolent (Sacramento, CA)
- …and processes. * Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system ... technical expertise to both IT teams and contact center stakeholders. The ideal candidate will possess a robust...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- NTT America, Inc. (Sacramento, CA)
- …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... - it's a place where you can grow, belong and thrive. The Data Center IT Infrastructure Technician supports client requests within their space in NTT data centers.… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job… more
- Gilead Sciences, Inc. (Foster City, CA)
- …of the monitoring solution to customer for integration in the Security Operations Center service. + On- call availability outside business hours. REQUIRED SKILLS ... innovative therapeutics for people with life-threatening diseases. The Gilead Business Services center in Raleigh North Carolina is home to some of the company's… more
- Zoom (San Jose, CA)
- …and customer needs + Collaborating with stakeholders to gather requirements and provide technical expertise for contact center projects + Optimizing contact ... technologies to improve efficiency and customer experience + Troubleshooting and resolving technical issues related to contact center solutions + Providing… more
- Gilead Sciences, Inc. (Foster City, CA)
- …security. + Maintain and operate SOC network, systems, workstations and other technical components. + On- call availability outside business hours. **REQUIRED ... forefront of our organization's defense against Cyber threats. This hands-on technical role requires a seasoned Cybersecurity professional with extensive experience… more