- Prime Therapeutics (Lansing, MI)
- …work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software (IEX, ... and drives every decision we make. **Job Posting Title** Senior Workforce Management Analyst - Remote in California **Job Description** The Senior Workforce… more
- Teleperformance USA (Warren, MI)
- …other online data repository systems for specific data, experience in real time monitoring and workforce call center tools** + **Needs to be an assertive ... **Category :** ** Workforce Management** **About TP** **TP is a global,...+ **Manage daily** **reporting,** **distribution** **and data entry of call center metrics** + **Monitor** ** call… more
- Kelly Services (Farmington Hills, MI)
- …for you. How about this one? We're seeking a **Treasury Management Customer Analyst ** team member to work at a leading financial institution in Farmington Hills. ... (great opportunity for contract extension) **Why you should apply to be Treasury Analyst :** + Join a reputable financial institution with a diverse portfolio of… more
- Verint Systems, Inc. (Lansing, MI)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
- Intermountain Health (Lansing, MI)
- …Develop and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in ... health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) + The… more
- Percepta (Dearborn, MI)
- …Administer support for the "M" (Manufacturer) Plate Program * Support our Care Call Center * Provide traditional administrative support such as recording ... across each market we support. As a **Vehicle Programs Analyst ** in **Dearborn, MI** you'll be a part of...and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives… more
- Insight Global (St. Joseph, MI)
- …work onsite 5 days a week and at the 11:00 am - 8:00 pm shift * Call Center Experience * Windows 10 * Active Directory * Strong Knowledge or working experience ... Job Description Insight Global is looking for an L1 Help Desk Analyst to support one of our largest Electrical Distributors in Saint Joseph Michigan. You will be… more
- Trinity Health (Livonia, MI)
- …Pennsylvania.** NOTE: The majority of this work will be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, ... available resources as obtained through training to assist in troubleshooting issues in a call center environment. Documents issues in the call tracking… more
- HTC Global Services Inc (Troy, MI)
- …a major clinical EMR application (Epic, Cerner, Allscripts, etc.) is preferred + HDI Support Center Analyst Certification is a plus Our success as a company is ... & Long Term Disability Insurance, and a variety of other perks. Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second… more
- Ford Motor Company (Dearborn, MI)
- …with a strong initial focus on Google SecOps and Security Command Center . The ideal candidate should have experience configuring, managing, and optimizing Google ... SecOps and Security Command Center to support a mature SOC. This role involves...development. + Explore and implement automation opportunities to improve analyst alert handling, streamline security operations, and reduce manual… more