- VCA Animal Hospitals (Los Angeles, CA)
- …team members for success and make them feel supported. Related, work closely with Workforce Management on developing call scripts and other resources for ... that make work enjoyable. Our new Client Communications Team ( call center ) aims to provide relief to...practices. Should have a strong success background in coaching management . They should have at least a basic familiarity… more
- Providence (Brea, CA)
- …Part time **Job Shift:** Evening **Career Track:** Nursing **Department:** 7520 NURSE ADVICE CALL CENTER CA HERITAGE SERVICES **Address:** CA Brea 955 W Imperial ... accredited school of nursing. + Upon hire: California Registered Nurse License. + Case management or acute care experience in a healthcare setting + 2 years of Acute… more
- VCA Animal Hospitals (Los Angeles, CA)
- **SUMMARY OF JOB PURPOSE AND FUNCTION:** The Workforce Management Manager is responsible for overseeing daily workforce operations and leading a team of ... or related field. + 5+ years of experience in workforce management , with 2+ years in a...to non-technical audiences. + Experience in a service-oriented or call center environment (omnichannel preferred). + Working… more
- Humana (Sacramento, CA)
- …and adjust intraday schedules. + Ensure data accuracy and integrity across all workforce management platforms. + Recommend and implement process improvements to ... **Education & Experience** + Bachelor's degree in Business, Operations, Workforce Management , or a related field (or...work experience). + 2+ years of experience in real-time workforce operations, preferably in a contact center … more
- Wells Fargo (San Francisco, CA)
- …Cloud. + **Telephony & CX Knowledge** - Strong understanding of telephony systems, workforce optimization tools, call center operations, and customer ... reporting frameworks that support real-time and historical analysis of call center performance, agent productivity, and customer...+ ** Workforce Tools Familiarity** - Experience with workforce management and quality monitoring tools. +… more
- City of Long Beach (Long Beach, CA)
- TEEN CENTER COORDINATOR (RECREATION LEADER SPECIALIST VII-N/C) Print (https://www.governmentjobs.com/careers/longbeach/jobs/newprint/5037555) Apply TEEN CENTER ... recreational and educational classes, sailing and aquatics instruction, teen center activities, skateboarding opportunities, and supervised after school and weekend… more
- Gilead Sciences, Inc. (Foster City, CA)
- …security vendors and partners. This critical role will lead the Security Fusion center to triage, provide incident response management , and conduct security ... of the monitoring solution to customer for integration in the Security Operations Center service. + On- call availability outside business hours. REQUIRED SKILLS… more
- Ross Stores, Inc. (Dublin, CA)
- …development for our teams\. **GENERAL PURPOSE:** The Ross Investigative and Safety Center \(RISC\), located at our Dublin, CA Corporate Campus, is a ... state\-of\-the\-art Global Security Operations Center \(GSOC\) which serves as the centralized crisis response and communications hub for the company\. The RISC… more
- Ross Stores, Inc. (Dublin, CA)
- …development for our teams\. **GENERAL PURPOSE:** The Ross Investigative and Safety Center \(RISC\), located at our Dublin, CA Corporate Campus, is a ... state\-of\-the\-art Global Security Operations Center \(GSOC\) which serves as the centralized crisis response and communications hub for the company\. The RISC… more
- Banc of California (Santa Ana, CA)
- …and company information + Highschool diploma or equivalent required + Minimum 3 years Call Center management experience. + Minimum 3 years Interactive Voice ... improvement in protocols and processes; analyzing call center data to preparing reports for upper management...improvement and enhancing the client experience. + Experience with workforce management , scheduling and call … more