- Teleperformance USA (North Lauderdale, FL)
- …planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned ... **Category :** ** Workforce Management ** **About TP** **TP is...of management ** **Qualifications** + **Minimum 3 years call center experience and 2 years WFM… more
- Chewy (Hollywood, FL)
- …and application. + Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers. + ... excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and insights for… more
- Mass Markets (FL)
- …+ Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal and written communication skills. + Strong ... and results-driven Team Leader to oversee a team of call center agents. This role is essential...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Bern's Steak House (Tampa, FL)
- …level of attention to detail and ability to multitask in a very fast-paced call center environment. Responsibilities and Duties + Handle high volume of calls ... navigation, operations + Communicate messages and special request to management in a precise and clear way + Help...for Travel and Materials The Company values a diverse workforce with all the unique qualities that individuals of… more
- MyFlorida (Tallahassee, FL)
- …on our E-Verify Website (http://www.dms.myflorida.com/ workforce \_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 859208 ... Agency: Management Services Working Title: STATE WORKFORCE POLICY CONSULTANT - 72002427 Pay Plan: SES Position Number: 72002427 Salary: $60,000 - $65,000 Posting… more
- Mass Markets (FL)
- …field. + 2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a ... call center or customer service environment. + Proficiency in workforce management tools such as IEX, Beeline, CMS, Aspect, etc. + Strong understanding of… more
- Prime Therapeutics (Tallahassee, FL)
- …work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software (IEX, ... to lead and direct department activities **Preferred Qualifications** + Work experience in workforce management + Work experience in scheduling and RTA +… more
- MUFG (Tampa, FL)
- …recruitment team will provide more details. **Job Summary** As a GSOC (Global Security Operations Center ) Manager, you will lead a regional team of Tier 1 and Tier 2 ... analysts within the Global Security Operations Center , ensuring 24/7/365 operational coverage and seamless coordination across global sites. You will be responsible… more
- Fresenius Medical Center (Venice, FL)
- …plans for all direct reports to maintain an engaged and productive workforce ; partnering with Human Resources on employee matters. + Technically proficient in ... and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely… more
- Fresenius Medical Center (Defuniak Springs, FL)
- …and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which ... inventory counts, transporting goods between clinics as needed and assist clinical management with inventory costs. * Performs initial and annual verification and… more