- Teleperformance USA (North Lauderdale, FL)
- …planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned ... **Category :** ** Workforce Management ** **About TP** **TP is...of management ** **Qualifications** + **Minimum 3 years call center experience and 2 years WFM… more
- Chewy (Hollywood, FL)
- …and application. + Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers. + ... excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and insights for… more
- Mass Markets (FL)
- …+ Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal and written communication skills. + Strong ... and results-driven Team Leader to oversee a team of call center agents. This role is essential...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Bern's Steak House (Tampa, FL)
- …level of attention to detail and ability to multitask in a very fast-paced call center environment. Responsibilities and Duties + Handle high volume of calls ... navigation, operations + Communicate messages and special request to management in a precise and clear way + Help...for Travel and Materials The Company values a diverse workforce with all the unique qualities that individuals of… more
- MyFlorida (Tallahassee, FL)
- …on our E-Verify Website (http://www.dms.myflorida.com/ workforce \_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 859208 ... Agency: Management Services Working Title: STATE WORKFORCE POLICY CONSULTANT - 72002427 Pay Plan: SES Position Number: 72002427 Salary: $60,000 - $65,000 Posting… more
- Mass Markets (FL)
- …field. + 2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a ... call center or customer service environment. + Proficiency in workforce management tools such as IEX, Beeline, CMS, Aspect, etc. + Strong understanding of… more
- Prime Therapeutics (Tallahassee, FL)
- …work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software (IEX, ... to lead and direct department activities **Preferred Qualifications** + Work experience in workforce management + Work experience in scheduling and RTA +… more
- US Bank (Jacksonville, FL)
- …or service using digital tools Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. We offer ... an equal opportunity employer committed to creating a diverse workforce . We consider all qualified applicants without regard to...employment; internet service is not paid by US Bank. Call center employees are required to connect… more
- MUFG (Tampa, FL)
- …recruitment team will provide more details. **Job Summary** As a GSOC (Global Security Operations Center ) Manager, you will lead a regional team of Tier 1 and Tier 2 ... analysts within the Global Security Operations Center , ensuring 24/7/365 operational coverage and seamless coordination across global sites. You will be responsible… more
- Fresenius Medical Center (Venice, FL)
- …plans for all direct reports to maintain an engaged and productive workforce ; partnering with Human Resources on employee matters. + Technically proficient in ... and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely… more