- WSP USA (Costa Mesa, CA)
- …updating quality guidelines and procedural manuals. **DUTIES AND RESPONSIBILITIES** + Performs call , email, chat, and text monitoring and assessment of Customer ... WSP is currently initiating a search for ** Call Center Quality Assurance Specialist** position to sit out of our **Costa Mesa, CA** office. **_This position is a… more
- Pearl Interactive Network (Sacramento, CA)
- …performance trends, measure quality, and implement process improvements. + Experience with call monitoring tools and systems for tracking quality metrics and ... team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming calls and other work types to assess customer service… more
- American Humane (Los Angeles, CA)
- …to production location. + Local, national and/or international travel will be required on- call , sometimes on short notice. + Monitoring of production work can ... Humane Society's renowned No Animals Were Harmed(R) program has multiple On- Call opportunities available with training. The organization is seeking individuals with… more
- Rapid Response (Corona, CA)
- …what alarm monitoring means. Using the most modern technology in our monitoring call center, our team protects life and property in countless communities ... voice of reassurance on the other line. While our call center never closes and CSR-s work rotating days...+ Internal advancement opportunities About Rapid Response Rapid Response Monitoring is a national leader in the monitoring… more
- Stanford Health Care (Palo Alto, CA)
- …staff are well trained and knowledgeable about specialty pharmacy services. Responsible for monitoring call center and individual KPIs to drive performance and ... team including but not limited to pharmacy liaisons and call center staff fostering a collaborative and supportive environment....and maximize the value of technology and automation. + Call Center operations: Oversees call center operations,… more
- Fifth Third Bank, NA (El Segundo, CA)
- …and pipeline management. Reinforce use of CRM for assigned Fifth Third partners for monitoring pre- call and post- call activities + Utilize consultative sells ... FUNCTION: Responsible for profitable business development as well as monitoring the quality of an largest existing portfolio of...skills, commercial playbook principals and call reporting plans to enhance the client experience #LI-JB1… more
- ICF (Fresno, CA)
- Description Wildlife Biologist On- Call Los Angeles & Central Valley Los Angeles & Central California **Job Description** The On- Call Biologist will be ... responsible for a range of environmental consulting services, including construction monitoring , avian species identification and nest surveys, general and focused… more
- ICF (San Diego, CA)
- Description On- Call Wildlife Biologist Southern California **Job Description** The On- Call Biologist will be responsible for a range of environmental consulting ... services, including construction monitoring , avian species identification and nest surveys, general and...with client field contacts and ICF senior biologists. The on- call biologist must be able to travel to remote… more
- ICF (Bakersfield, CA)
- Description **Wildlife Biologist/Botanist On- Call Central Valley** **California Central Valley Region** **Job Description** The ICF On- Call Field Biologist and ... responsible for a range of biological field services, including construction monitoring , avian species identification and nest surveys, floristic botanical surveys,… more
- ICF (Sacramento, CA)
- Description **On- Call Biologist** **Sacramento & Northern California** We are the Environment & Planning Division. We are passionate about doing what's right for our ... that make us who we are and inspire us to grow. ICF is seeking On- Call Wildlife Biologist to support projects in Northern California. **About On- Call Employment… more