- Rapid Response (Syracuse, NY)
- …the other end. Become an Alarm Monitoring Specialist at Rapid Response Monitoring call center and start your next career today! Additional Information Rapid ... position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About...site in Syracuse, NY. About Rapid Response Rapid Response Monitoring is a national leader in the monitoring… more
- Broadview FCU (Albany, NY)
- …MSC Managers. Use data to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify areas for ... enhance overall organizational efficiency ie, training programs. + Monitor call quality and member interactions to ensure compliance with...two (2) years of people supervisory experience in a call center within a financial institution such as a… more
- University of Rochester (Rochester, NY)
- …Services in developing immediate and long-term performance improvements. + Conducts call monitoring , service observations, patient satisfaction calls. Acts as ... Supervisor to ensure employees meet metrics and expectations. + Analyzes GNAV's real-time call analytics to ensure service levels are met, assess trends, and makes… more
- City of New York (New York, NY)
- …and operations management. - Oversee day-to-day ticket activities, including change management, call monitoring , action planning, and reporting. - Handle issue ... effectively with colleagues. - Willingness to work during off-hours and participate in on- call rotations. - A+ and MCDT certifications. - Proficiency in working with… more
- Rochester Regional Health (Rochester, NY)
- …processes as directed by Manage + Participates in rotating schedule for "on call " environmental monitoring and response outside of regular hours + Demonstrate ... initiative in professional self-development to improve relevant working knowledge of other ACM Clinical Trials departments and processes + Actively participate in CTSM leadership group meetings to develop standardization and process excellence within the… more
- Suburban Propane (Syracuse, NY)
- …communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call Recording/ Monitoring Suburban Propane Partners, LP ("Suburban Propane") is a ... improving results of individuals, team and center. + Evaluates and scores call quality performance based on established quality standards + Evaluates employee… more
- TD Bank (New York, NY)
- …area(s) + Key member in Centers of Excellence + Participates in continuous monitoring / call program + May participates on or leads various projects/ division ... our best to communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will… more
- TD Bank (New York, NY)
- …areas, broader organization, and enterprise as appropriate. **U.S. Compliance Monitoring and Testing provides governance, oversight, and support for central ... elements of the US Compliance Monitoring and Testing Program, including:** + Lead strategic planning...communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer.… more
- TD Bank (New York, NY)
- …Description:** This Compliance Officer is a key member of the TDS US Compliance Monitoring and Testing Team and Core Compliance Group. The Monitoring and Testing ... aspects of the Core Compliance program as needed. Compliance Monitoring and Testing + Develop and design annual and...communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer.… more
- TD Bank (New York, NY)
- …in implementing compliance initiatives to help manage regulatory risk. **Compliance Monitoring & Compliance Oversight** + Assist with developing and overseeing the ... Compliance Monitoring program. + Collaborate with colleagues globally to develop...communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer.… more