- Verint Systems, Inc. (St. Paul, MN)
- …Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording , Speech Analytics, Text Analytics, Real Time Speech ... products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management,… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/ recording software. + Exceptional customer ... team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/ recording software. + Exceptional customer ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working… more
- Humana (St. Paul, MN)
- …Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording , Workforce Management, AI/ML, Chatbots etc. + ... Experience integrating contact center applications with other SaaS cloud solution (like Salesforce, ServiceNow, MS Dynamics, etc.). + Technically hands-on experience with setting up pilots and POC for solution evaluations on the SaaS platform + Architecture… more
- University of St. Thomas (Minneapolis, MN)
- …and catering requests. Manage expense reporting. Assure the preparation and proper recording of call reports for development work involving the vice ... equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an… more
- Mayo Clinic (Rochester, MN)
- …preparing procedure rooms, prepping patients for procedures, obtaining and recording patient information, assisting physicians in procedure by circulating and ... work varied hours, shift lengths and respond to an on- call pager which may include days, evenings, nights, holidays...work varied hours, shift lengths and respond to an on- call pager which may include days, evenings, nights, holidays… more
- Fairview Health Services (Edina, MN)
- …(64 hours per two week pay period). 8 hour day shifts Monday-Friday 8am-4:30pm. Weekday call 1-2 nights per week and weekend call every 4-5 weekends (variable). ... Will also be on call 1-2 Holidays per year. **Responsibilities** + Demonstrates ability...Demonstrates ability to safely and accurately operate equipment: Operate monitor/ recording equipment in all cardiac cath lab procedures. Able… more
- Mayo Clinic (Rochester, MN)
- …Operators work 12-hour on-site shifts in a close-knit environment, handling call taking, dispatching, and monitoring multiple security systems to ensure safety ... question - Mayo Clinic will only see the final recording . The complete interview will be reviewed by a...center experience or two combined years of customer service, call center, or dispatching experience required. A college degree… more
- Mayo Clinic (Rochester, MN)
- …preparing procedure rooms, prepping patients for procedures, obtaining and recording patient information, assisting physicians in procedure by circulating and ... Will be required to work varied hours, shift lengths and respond to an on- call pager which may include days, evenings, nights, holidays and weekends. This vacancy is… more
- Franciscan Sisters of Little Falls (Little Falls, MN)
- …Ave SE, Little Falls, MN 56345 Or email: ###@fslf.org or questions call ### JOB DESCRIPTION TITLE: Administration Assistant DEPARTMENT: Archives SUPERVISOR: Director ... artifacts, assists in the preparation of memorial and historical displays. Recording all Publications, internals, and external pertaining to Franciscan Sisters.… more