- Guthrie (Sayre, PA)
- …to Tapit Nova call accounting system, Avaya IP Office, Xima Reporting & Call Recording , Avaya Call Pilot, Avaya CS1000 PBX, Avaya Communication Manager ... including but not limited to Avaya IP Office, Xima Reporting & Call Recording , Skype/Teams for Business Conferencing. etc. 5. Work directly with Network team… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/ recording software. + Exceptional customer ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording , Speech Analytics, Text Analytics, Real Time Speech ... products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management,… more
- UPMC (Pittsburgh, PA)
- …auditing, or sales and customer service). + Ability to learn voice analytics platform, call recording platform, and auditing technology. + Ability to learn data ... does this by programing assessments via our voice analytics platform, conducting call evaluations, reporting on call trends and customer surveys. Additionally,… more
- Cardinal Health (Harrisburg, PA)
- …avert future failures. * Design, implementation, and support of Cisco UC and UCCE. * Call recording , SIP, SBC's, CVP * CCNP, ITIL v3 * Demonstrated knowledge of ... Cisco related voice and contact center components * Project management * Strategic approach to Unified Communications * Provides topology documents or the flow of the voice data What is expected of you and others at this level * Applies comprehensive knowledge… more
- Penn Medicine (Lancaster, PA)
- …standards based video conferencing systems, including, scheduling, validation, system support and call bridging. + Responsible for lecture video recording and ... digital signage, meeting A/V, VRI (video remote interpretation), lecture video recording , and live streaming. Responsible for the day-to-day management of conference… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. Posted Job Title AV Technician, Multi-Media Services ... media production tasks. The position may also serve as a recording engineer in our recording studio, as well as performing some basic IT troubleshooting duties.… more
- POWER (Pittsburgh, PA)
- …solving of daily situations. + Managing client crisis situations and utilizing on- call clinical staff or supervisory support as appropriate. + Facilitates and helps ... Electronic Medical Record (EMR) and oversight of the self-administration process, recording the administration of medications, documenting any issues per policy, and… more
- UPMC (Altoona, PA)
- …Practical Nurse to help support our Operating Room! This is a full-time, with on- call . Shifts will be a 50/50 split between 6:45am-7:15pm & 11am-11:30pm. Must be ... able to respond to on- call within 30 minutes. UPMC is committed to investing...assigned and for factual observation and the reporting and recording of same. Administers oral and intravenous medication when… more
- UPMC (Altoona, PA)
- …Operating Room! This is a full-time 11:00am-7:30pm position with rotation and on call , which includes our competitive Total Rewards benefits package!** Click link at ... assigned and for factual observation and the reporting and recording of same. Administers oral and intravenous medication when...Practice for use of Pyxis System. + Answers nurse call system and responds appropriately in a timely manner.… more