- Guthrie (Sayre, PA)
- …to Tapit Nova call accounting system, Avaya IP Office, Xima Reporting & Call Recording , Avaya Call Pilot, Avaya CS1000 PBX, Avaya Communication Manager ... including but not limited to Avaya IP Office, Xima Reporting & Call Recording , Skype/Teams for Business Conferencing. etc. 5. Work directly with Network team… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/ recording software. + Exceptional customer ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording , Speech Analytics, Text Analytics, Real Time Speech ... products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management,… more
- United States Steel (West Mifflin, PA)
- …+ Remote office work for A/V technology (Cisco and Microsoft) + Contact center, call recording and other auxiliary telecom functions + Cisco Webex based meeting ... events + Support high visibility and executive-related events and needs, both in person and remotely. + Assist with Microsoft Endpoint and Office 365 management, as capacity allows. + Evaluate security posture and identify process improvements. + Manage… more
- Canon USA & Affiliates (Upper Darby, PA)
- …+ Responsible for the effective management of customer calls and emails to include recording the call and issue, working within available means to resolve and/or ... and provide feedback to the customer when issues are resolved + Escalates call in accordance with department procedures + Works with the supervisors and analysts… more
- Canon Business Process Services (Upper Darby, PA)
- …+ Responsible for the effective management of customer calls and emails to include recording the call and issue, working within available means to resolve and/or ... and provide feedback to the customer when issues are resolved + Escalates call in accordance with department procedures + Works with the supervisors and analysts… more
- Audacy (Philadelphia, PA)
- **Overview** **Job Title: Producer - Part-Time - On- Call ** **WIP-FM** **Department: Programming** **Reporting To: Programming Coordinator** **Employment Type: Part** ... insurance._** **Overview** **:** WIP-FM in Philadelphia has an opening for an on- call Part-Time Producer. This is an evergreen position, we accept applications on… more
- Jacobs (Pittsburgh, PA)
- Jacobs is looking for an on- call archaeologist to work on a variety of projects throughout the Midwest and Eastern United States. This position involves providing ... conducting archaeological surveys and construction monitoring, including mapping, data recording , site documentation, and photography, and conducting archaeological monitoring.… more
- Penn Medicine (Philadelphia, PA)
- …information by questioning. Observes and notes clinical phenomena occurring during the recording . Brings to the immediate attention of the Medical Director, and/or ... director of pertinent changes, or important information regarding the recording * Keeps detailed list of items used per...of education for annual review. * Participates in on call rotation-nights, holidays, and weekends. * Participates in the… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. Posted Job Title AV Technician, Multi-Media Services ... media production tasks. The position may also serve as a recording engineer in our recording studio, as well as performing some basic IT troubleshooting duties.… more