- Verint Systems, Inc. (Austin, TX)
- …Verint or similar products; and/or understanding of Contact Center, cloud technology, call recording , Speech Analytics, Text Analytics, Real Time Speech ... products; and ability to develop detailed knowledge of application recording (screen and/or data capture), analytics applications, employee performance management,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/ recording software. + Exceptional customer ... team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/ recording software. + Exceptional customer ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working… more
- Teledyne (Dallas, TX)
- …is also desirable: + Cisco SBCs: Cisco Unified Border Element (CUBE) + Imagicle Call Recording + Tendfor for Microsoft Teams telephony + InterFAX Online Fax ... Webex Calling, from migration of legacy telephony solutions to setting up voice call queues for a contact center. + Maintain, manage and troubleshoot existing Cisco… more
- AireSpring (Dallas, TX)
- …Provisioning Server, Translations, and Perimeta * Understanding of WAF technology and OrecX call recording . WHAT THIS COMPANY OFFERS YOU: + Medical Benefits with ... optional supplemental services through AFLAC + Paid Time-Off Plan + Paid Holidays + 401K with employer match + AT&T Discount on personal mobile plan This remote role is open to candidates anywhere in the US. All your information will be kept confidential… more
- Humana (Austin, TX)
- …Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording , Workforce Management, AI/ML, Chatbots etc. + ... Experience integrating contact center applications with other SaaS cloud solution (like Salesforce, ServiceNow, MS Dynamics, etc.). + Technically hands-on experience with setting up pilots and POC for solution evaluations on the SaaS platform + Architecture… more
- Baylor Scott & White Health (College Station, TX)
- …to departmental policies and procedures. + Monitors life support functions, recording various data, and verifies equipment is working. All available noninvasive ... care/anesthesia team. + Ability to work variable hours. + Ability to share "on call " duties and be able to respond in the acceptable time frame. **Belonging… more
- Sinclair Broadcast Group (Austin, TX)
- …social campaigns, adhering to those campaign requirements + Assist in engineering, recording , editing, and scheduling long-form versions of podcast when necessary + ... content creation + Knowledgeable of both in-person and remote recording setups (cameras, lighting, microphones, etc.) with an ability...Ability to work nights, weekends, and holidays as projects call for Sinclair is proud to be an equal… more
- The City of Houston (Houston, TX)
- …proceedings by means of the stenographer method, manual shorthand, closed microphone recording and/or direct recording at the Court's discretion. + Transcribing ... log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832/393-7238). If you need special services or accommodations,… more
- TXNM Energy (Fort Stockton, TX)
- …safe work procedures as outlined in the Safety Manual Available to perform on call work as necessary May serve as either dispatcher or switchman Properly creates "As ... digital protective relays, instrument transformers, indicating and KWH/KW meters, recording instruments including sequential event recorders and digital fault… more