• VP, Treasury Management Services Manager

    Banc of California (Santa Ana, CA)
    …Develops daily, weekly and monthly reporting. + Reviews Interactive Voice Response (IVR) call routing , options and volume. Develops business plans to improve the ... Management (TM) Services Manager is responsible for leading the Treasury Services Call Center, which supports the business online banking platform and its associated… more
    Banc of California (08/08/25)
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  • Business Support Services Manager

    Carrington (Anaheim, CA)
    …of call center technologies and processes including delinquency dialer routines, call routing and contact center fundamentals preferred. + Ability to ... planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of… more
    Carrington (08/20/25)
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  • Manager, Voice Networks (Telecommunications)…

    Cedars-Sinai (Beverly Hills, CA)
    …networks. VoIP (Voice over IP) configuration and maintenance of Cisco IP phones, call routing , and voicemail systems. Solid grasp of enterprise networking ... telecommunications or information technology services, with special emphasis on Automated Call Distribution (ACD), Automated Attendant, and RF services. Two (2) plus… more
    Cedars-Sinai (08/21/25)
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  • Lead Cloud AWS Network Engineer

    Lumen (Sacramento, CA)
    …+ **Implement and maintain** SIP-based voice infrastructure in AWS, including SBCs, and call routing logic. + **Automate provisioning and monitoring** of voice ... hybrid voice environments. + **Troubleshoot and resolve** issues related to call quality, latency, and service availability in real-time. + **Collaborate with… more
    Lumen (08/20/25)
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  • PBX/Operator

    Cardinal Health (San Diego County, CA)
    …Promptly and Professionally + Greet callers courteously. + Identify the purpose of the call . + Routing Calls + Direct calls to the appropriate department or ... staff or departments. + Follow up with customers or clients as needed. + Maintaining Call Logs + Record details of calls for reference or reporting. + Note any… more
    Cardinal Health (07/24/25)
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  • Administrative Coordinator II - Front Desk

    Sierra Nevada Company, LLC (Folsom, CA)
    …or small team. + Serve as the primary point of contact for external phone call routing and handle general internal inquiries. + Lead routine office tasks ... ensuring a well-organized and efficient work environment, including filing, ordering supplies, and data entry. + Manage office equipment, ensuring availability and functionality. + Help with new employee orientation and maintain seating procedures. + Assist… more
    Sierra Nevada Company, LLC (08/08/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Anaheim, CA)
    …satisfaction. + Effectively communicate on a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system ... with dialer support team to optimize resource utilization as it relates to call forecasting and meeting daily business needs. + Understand the dialer metrics,… more
    Carrington (08/20/25)
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  • Security Operations Center Dispatch

    Allied Universal (Los Angeles, CA)
    …and call logging + Incident Report issuance and collection + Operations support; routing of call information to the appropriate units for handling + Ensure ... timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station + Receive and respond to emergency and non-emergency calls from… more
    Allied Universal (08/14/25)
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  • Long Term Care Assoc Acct Mgr

    Teva Pharmaceuticals (Sacramento, CA)
    …available opportunities and challenges, maximizing effectiveness with fewer touchpoints, planning routing to maximize call points within different areas of ... results and meeting sales goals within their accounts + Engage in pre- call planning to identify goals, consider intricacies of accounts, and create effective… more
    Teva Pharmaceuticals (08/12/25)
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  • Network Engineer, Operations and Support (Labs)

    Meta (Fremont, CA)
    …and policies 3. Escalation Management: Participate in the team's Tier 3 and 4 on- call rotation with the goal of routing issues as needed and understanding ... and Service Management functions 12. Technical knowledge of routers, switches, routing protocols and circuit troubleshooting 13. Time management and program… more
    Meta (08/01/25)
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