• NY Creates (Albany, NY)
    …the ability to use self-contained breathing apparatus Performs hazardous, non- routing tasks including tool decontamination, chamber opening and chemical change ... you have a disability and require a reasonable accommodation to apply please call Human Resources at ###. Application Instructions: Employment is with the Research… more
    Appcast IO CPC (11/16/25)
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  • Emergency Communications Engineer

    UNIVERSAL Technologies, LLC (Brooklyn, NY)
    …with emergency communications systems, infrastructure, and applications + Knowledge of E911 call routing , selective routing , trunking, and location-based ... systems, including P25 conventional and trunked networks + Knowledge of NG9-1-1 ESInet call routing + Understanding of SMS, RTT, TCC routing , and SMS… more
    UNIVERSAL Technologies, LLC (11/07/25)
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  • Call Center Representative

    The Fountainhead Group, Inc. (New York Mills, NY)
    …a typical day as a member of our Customer Service Team. Your role as a call center representative involves: + Routing phone calls to the appropriate people + ... Call Center Representative Full Time - Position is...comparing shipped and ordered quantities + Pulling Home Depot routing through Transplace and forwarding to shipping + Handling… more
    The Fountainhead Group, Inc. (10/22/25)
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  • Senior Product Owner - Brokerage Technology Team…

    Humana (Albany, NY)
    …Genesys Cloud CX. + Collaborate with technical teams to implement IVR flows, call routing , reporting, and workforce management features. + Manage vendor ... business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. We are seeking a strategic and...to lead the evolution and optimization of our Medicare call center telephony systems, with a primary focus on… more
    Humana (11/08/25)
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  • Territory Manager (Manhattan/Staten…

    Philips (Brooklyn, NY)
    …be obtained. + Analyzing data to effectively target priority healthcare teams and create sales call routing . Capable to be flexible and adjust routing to fit ... pipeline management needs. **You're the right fit if:** + You've acquired 3+ years of successful direct field sales, clinical education or clinical sales support experience. Previous durable home medical equipment and/or pharmaceutical sales experience… more
    Philips (11/05/25)
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  • Access Center Ambassador

    WMCHealth (Hawthorne, NY)
    …technology including specialized software platforms as applicable to maximize productivity. + Call Routing : Directing calls to the correct departments or ... NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service/Trades Department: Call Center Union: No Position: Full Time Hours: M-F 8:30am-5pm… more
    WMCHealth (11/12/25)
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  • Senior Lead - VOIP Engineer

    Sprinklr (NY)
    …(SBC), NAT traversal, load balancing, and failover strategies + Define standards for call routing and audio quality optimization (codecs, jieer, etc.) + Lead ... Backend and API teams to design provisioning, billing, and call analytics APIs + Evaluate and onboard open-source tools...Lead a new category of enterprise software that we call Unified-CXM. + Empower companies to deliver next generation,… more
    Sprinklr (09/21/25)
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  • Communication Administrator

    Akwesasne Mohawk Casino Resort (Hogansburg, NY)
    …assigned. + Administer and maintain the IP phone system, including user configurations, call routing , and voicemail setup. + Troubleshoot and resolve issues ... their requirements. + Monitor system performance and ensure optimal uptime and call quality. + Develops implementation plans to upgrade communications systems. +… more
    Akwesasne Mohawk Casino Resort (10/23/25)
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  • Integration Technology Lead, M&A

    Humana (Albany, NY)
    …(WAN/LAN/Wi-Fi) + End-user computing, print, imaging, clinical peripherals + Telephony, call routing , IVR/contact center workflows + Athena (or comparable ... EHR) interfaces and workflows + Enterprise Data Warehouse ingestion patterns + Experience with technology due diligence, integration scoping, and investment planning. + Proficient in SAFe delivery, PI planning, dependency management. + Strong competency in… more
    Humana (11/12/25)
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  • User Experience Designer, Vice President…

    JPMorgan Chase (New York, NY)
    …pacing on user experience. + Design and optimize IVR and chat flows, including call routing , escalation paths, and error handling for both self-service and ... agent-assisted scenarios. + Develop audio and text prompts and scripts that are clear, concise, and tailored to diverse customer segments. + Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse… more
    JPMorgan Chase (11/08/25)
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