- New York State Civil Service (Albany, NY)
- …a high-volume call center - responding to requests and inquiries, routing calls appropriately, and providing the most accurate and up-to-date resource(s). o ... complaints, issues, or trends to supervisors and senior managers.* Maintain daily call log.* Gather, compile, and review data and provide basic report/analysis using… more
- New York State Civil Service (Albany, NY)
- …systems through technical analysis, design, development, and nightly on call support.* Requires strong programming and troubleshooting skills, adaptability to ... under tight deadlines, troubleshoot production issues (both during shift and on- call ), and able to shift priorities with minimal guidance.* Demonstrated experience… more
- Deloitte (Rochester, NY)
- …resolves technology and end user incidents during standard business hours or on- call rotations; Monitors issue resolutions and collaborates with the engagement teams ... policies. + Performs other job-related duties as assigned. + Participates in the on- call rotation providing 24x7 support. Qualifications + 8+ years of experience in… more
- Sysco (Clifton Park, NY)
- …+ Concrete industrial wear-slab inspections and repairs including joint cleaning, routing , and filling. + Product racking inspections and repairs. + Automatic ... operator duties including ePSM inspections and logs. + Participate in departmental on- call program, as designated. + Maintain all tools and equipment in a… more
- Beacon Mobility (Brooklyn, NY)
- …succeed at their tours of duty. Their main duties include logging each call , providing answers to questions by retrieving information from the necessary departments ... + Continuous Improvement: Collaborate with transportation managers to optimize routing efficiency, improve safety procedures, and enhance overall service quality.… more
- New York State Civil Service (Albany, NY)
- …and external customers in a professional manner. Assist in reviewing, routing , preparing, organizing, and tracking correspondence. Assist in developing new tracking ... Our mission is to provide outstanding services to our customers-the workers and business that call New York home. We help New Yorkers find careers they will love. We… more
- Bassett Healthcare (Cooperstown, NY)
- …barriers are assessed, and authorizations & equipment obtained if necessary. + Call and tracks pertinent patient information not received in clinic to ensure ... and completed forms in accordance with Bassett policy. + Assists with routing forms to appropriate Bassett department ex. Disability or Workers Compensation offices.… more
- University of Rochester (Rochester, NY)
- …+ Using independent judgment, researches and responds to incoming phone calls, routing calls when appropriate and/or taking detailed messages for providers, practice ... on incoming calls to determine what action can be taken at the time of the call , what calls should be transferred to another area, and what calls should be forwarded… more
- Staples (Montgomery, NY)
- …completion of work to include scheduling and assisting with deliveries, performing routing functions and partnering with the Supervisor to address and resolve any ... by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call ### for more information. more
- L'Oreal USA (Brooklyn, NY)
- …recommendations to patients, driving sell-through at retailers. + Maintain a minimum call average of 45 dermatology health care professional calls per week (average ... physician assistant, and nurse practitioner calls) + Create and implement optimal field routing to achieve 90% reach to 175 targets. + Analyze and control… more