- US Foods (San Antonio, TX)
- …in a team based selling model. * Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur ... Ability to build internal and external relationships and cold call to develop new business. * Exceptional customer service...needed and your contact information. A member of our HR department will return your call within two business… more
- Deloitte (Dallas, TX)
- …resolves technology and end user incidents during standard business hours or on- call rotations; Monitors issue resolutions and collaborates with the engagement teams ... policies. + Performs other job-related duties as assigned. + Participates in the on- call rotation providing 24x7 support. Qualifications + 8+ years of experience in… more
- Fannie Mae (Plano, TX)
- …Schedule from and 2:00 PM-12:00 AM CST and will have occasional on- call responsibilities *Minimum Required Experiences* * 2 years of Enterprise Network Engineering ... Operational Excellence including improving and overseeing operations * On call engagement as needed for production impacting incidents *...knowledge of Citrix VPN * Working knowledge of Cisco routing / switching, ie ACI, VxLAN, etc. * AWS… more
- Savers | Value Village (El Paso, TX)
- …and social media messages during normal hours of operation, to include routing inquiries to the appropriate departments, using basic problem-solving skills. This ... resolved on initial contact or requires escalation to achieve call /case resolution. + Make accurate entries into systems, logs,...equivalent + Prior work in customer service in a call center environment preferred + Background check required +… more
- Houston Forensic Science Center, Inc (Houston, TX)
- …knowledge base aimed at streamlining systems. + Participating in after-hours on- call rotation. + Participates in Change Management process. + Provide troubleshooting ... essential. . Proficiency in troubleshooting layer 2/3 issues and understanding routing and switching protocols. . Familiarity with SolarWinds Network Management… more
- Cognizant (Austin, TX)
- …hands-on experience implementing NICE CXone tools, reports, dashboards, training, and call /chat workflows . 5+ Experience with CXone Studio scripting and advanced ... contact routing . 5+ years in software development using programming languages like JavaScript, Java, or C# . Strong knowledge of contact center KPIs, workforce… more
- Wayfair (Houston, TX)
- …growing team - your professional home awaits you at Wayfair! Transportation/ Routing Specialists are responsible for inventory fidelity and back-end warehouse ... are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our… more
- Omni Hotels (Houston, TX)
- …market events as required + Assist Sales with collecting & routing amenities (eg rooms/loyals/VIPs/upgrades) for individual reservations through the Group ... (Messages to include name and phone number of caller, date and time call received) + Coordinated general office functions + Liaise with other hotel departments… more
- Humana (Austin, TX)
- …capabilities including (but not limited to): Omni-channel - "Queuing, routing , and experience", Softphone, Voice Authentication, Desktop Process Automation and ... Analytics, Speech Analytics, Call Recording, Workforce Management, AI/ML, Chatbots etc. + Experience integrating contact center applications with other SaaS cloud… more
- Constellation (Houston, TX)
- …and project management skills. + Demonstrated proficiency in use of network routing , switching and security protocols + 24/7 on- call rotational duties. ... + Ability to travel domestically. **PREFERRED QUALIFICATIONS** + Cisco Certified Internet Engineer (CCIE) certification. + Master's Degree + Project Management Professional (PMP) certification. + Certified Information Systems Security Professional CISSP… more