- CVS Health (Harrisburg, PA)
- …improve Star health outcomes. Your key responsibilities are: - Inbound and outbound calls to members and providers to help getting services like healthcare visits, ... screenings, vaccinations, or medication refills. - Working through barriers that stand in the way of our members' good health - Delivering the best member experience through professional empathetic conversations - Provide important education to members to help… more
- Penn Medicine (Philadelphia, PA)
- …and services and assists patients with appointment requests via inbound phone calls or online requests and web chat. S/he handles physician-to-physician calls ... event and class registration, international calls , cancer calls , and transfer of care requests. In addition, the...In addition, the position is responsible for making outbound calls in response to web or digital marketing campaign… more
- WellSpan Health (Lewisburg, PA)
- …of a telephone console and support equipment to route incoming and outgoing calls through the use of telephones, pagers, visual paging system, radio or computer ... May maintain records related to telecommunications (eg long distance phone calls , on-call employees, pages). Initiates appropriate response personnel for various… more
- PPL Corporation (Scranton, PA)
- …the assigned KAM for an industry specific territory, initiate proactive outbound phone calls to existing customers to help educate the customer on rate options and ... understanding and satisfaction. Common tasks include responding to high bill calls , analyzing and correcting billing errors, and providing operating cost projections… more
- Commonwealth of Pennsylvania (PA)
- …vital event data. A successful Clerical Assistant 2 will respond to inbound calls , triage calls , identify and define problems, find resolution alternatives, ... + Your level of responsibility 06 WORK BEHAVIOR 3 Answers phone calls and provides assistance or information regarding inquiries. Forwards complicated inquiries to… more
- Always Best Care Senior Services (Philadelphia, PA)
- …Representative primary function is to monitor and follow up on missed telephony calls . The Customer Service Telephony Representative will also answer the phone lines ... and triage calls . The Customer Service Telephony Rep is responsible for...manner to customer inquiries and complaints. When the telephony calls have been completed then, the Customer Service Telephony… more
- UPMC (Pittsburgh, PA)
- …The Patient Access Specialist I is responsible for answering scheduling calls , scheduling clinic and procedural appointments, Working EMR message scheduling pools, ... Obtain chief complaints in order to schedule appropriately. + Take incoming calls demonstrating the essential skills documented in the Telephone Courtesy Standards.… more
- Veterans Affairs, Veterans Health Administration (Butler, PA)
- …VA Healthcare System by processing incoming, outgoing, networked and interoffice calls regarding hospital services. While provide program support to CDCE Service ... telephone system to receive and connect incoming and outgoing calls utilizing complex computerize equipment and telecommunications software. Personally, provides… more
- Community Health Systems (Scranton, PA)
- …Summary** The Switchboard Operator is responsible for managing incoming and outgoing calls , providing routine information, and dispatching calls to the ... providers, and external customers. **Essential Functions** + Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to… more
- UPMC (Pittsburgh, PA)
- …issues work orders, monitors systems and alarms, receives telephone and radio calls and dispatches staff to routine and emergency situations. **Responsibilities:** + ... Receive calls for service and dispatches appropriate personnel to respond. + Calls or alarms may originate by telephone call, personal request, radio or… more