- PagerDuty (Atlanta, GA)
- …equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead ... Chat Experience across Slack and Microsoft Teams. In this...The stakes are high. Our customers rely on seamless chat integrations to coordinate critical incident response, and the… more
- CTG (Atlanta, GA)
- …contract **Duties:** + Lead the vision, strategy, and roadmap for **Copilot Chat ** , an AI-powered conversational assistant that enhances the digital workplace ... stakeholders to define, develop, and launch intelligent, user-friendly, and secure chat features. + Drive alignment between product goals and organizational… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer ... issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving...as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will… more
- Morley (Atlanta, GA)
- …skills to assist field service techs through inbound and outbound phone, chat and email. + You'll specialize in automotive EV, engine, electrical, drivetrain ... Questions?_** Engage directly with our Talent Acquisition (TA) team via live chat during business hours: + _careers.morleycompanies.com_ + _Chat hours: M-F 8 am… more
- CAI (Atlanta, GA)
- …customers applying technical knowledge and customer service skills via phone, email, or chat . This position will be **full-time** and **remote** and **2nd shift** . ... customer service skills and exceed customers' expectations + Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical… more
- Zoom (Alpharetta, GA)
- What you can expect Enable around-the-clock continuity for Team Chat and Zoom Events. We are looking for a DevOps Engineer who has production knowledge and ... define the platform's unparalleled user experience. The team manages the Team Chat and Zoom Events platform. By employing robust operational and monitoring… more
- Sharecare (Atlanta, GA)
- …record interactions with members and to communicate directly with them via chat + Attention to detail when documenting interactions with participants + Flexibility ... field required (ie, Psychology, Nutrition, Exercise Science, etc.) + Experience with using chat to deliver coaching sessions a plus + Experience with benchmarks and… more
- Carter's/OshKosh (Atlanta, GA)
- …is the first point of contact for Carter's customers via Phone, Email, and/or chat . In this role, the agent will assist in identifying and resolving customers' ... and handle all customer inquiries completely and accurately via Phone, Email, and/or Chat as determined by business needs + Demonstrate strong customer service and… more
- Elevance Health (Atlanta, GA)
- …their on-site locations. + Interacts with members in a multi-channel environment verbally (eg, chat , telephone, face to face, video chat ) and in written form to ... ensure appropriate engagement is achieved. + Is fully versed in and can explain plan benefit design, resolves claim, benefit, and enrollment issues while making a connection during the contact. + Provides updates based on an agreed upon timeframe. + Assists in… more
- Aston Carter (Atlanta, GA)
- …to inquiries through various contact channels, including phone, web case, and chat . Responsibilities: + Take ownership of employee contacts ensuring that each ... Skills: + 3+ years of recent customer support, particularly with phone and chat communications in a cell center setting. + HR knowledge and experience preferred… more