- Carrington (Atlanta, GA)
- …to all applicants: Carrington does not do interviews or make offers via text or chat ** Carrington is an equal opportunity employer. It is the policy of the company ... that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or… more
- Lincoln Financial (Atlanta, GA)
- …through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the ... hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ###@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. **Additional Information** This… more
- Lincoln Financial (Atlanta, GA)
- …through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the ... hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ###@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. **Additional Information** This… more
- TTEC (Atlanta, GA)
- …leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start ... with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a… more
- OneMain Financial (Roswell, GA)
- …and other departments through multiple technological channels, including phone, email, chat and our in-house systems + Exhibit passion for achievement, bringing ... an internal drive to succeed and goal oriented attitude + Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options **Requirements:** + High School Diploma or GED… more
- Zodiac Pool Systems (Atlanta, GA)
- …assistance, warranty support, and general customer service via phone, email and chat software in accordance with Fluidra warranty and service guidelines. Responsible ... for completing Tier 1 level product training, in support of pool owner customers with technical product inquiries. Responsible for documenting all customer service interactions and processing orders for replacement parts as necessary. Additionally, you will: +… more
- OneMain Financial (Milledgeville, GA)
- …and other departments through multiple technological channels, including phone, email, chat and our in-house systems + Exhibit passion for achievement, bringing ... an internal drive to succeed and goal oriented attitude + Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options **Requirements:** + High School Diploma or GED… more
- Teleperformance USA (GA)
- …to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly ... attempt to resolve and de-escalate any issues** + **Escalate interactions when necessary and appropriate** + **Respond to requests for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes**… more
- GE Vernova (GA)
- …efforts to drive case deflection by optimizing content, portal usability, and virtual chat in collaboration with Products & Channels teams + Govern the regional ... service escalation process, defining standard work and approaches to reduce and efficiently resolve escalations **Employee Experience & Change Leadership** + Partner with Customer Care and Tier 2 leaders to analyze Voice of Customer (VoC) and CSAT data,… more
- Interfor (Peachtree City, GA)
- …of service to Interfor's systems end-users. + Answer end-user calls (email, phone, chat , deskside) and assist them in a friendly, timely, and positive manner. + ... Answer user questions, solve user problems and suggest better systems offerings to improve the user experience. + Utilize the systems provided to track, manage, and escalate trouble tickets through resolution. + Apply skills in implementing and supporting all… more