- OneMain Financial (Roswell, GA)
- …and other departments through multiple technological channels, including phone, email, chat and our in-house systems + Exhibit passion for achievement, bringing ... an internal drive to succeed and goal oriented attitude + Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options **Requirements:** + High School Diploma or GED… more
- Zodiac Pool Systems (Atlanta, GA)
- …assistance, warranty support, and general customer service via phone, email and chat software in accordance with Fluidra warranty and service guidelines. Responsible ... for completing Tier 1 level product training, in support of pool owner customers with technical product inquiries. Responsible for documenting all customer service interactions and processing orders for replacement parts as necessary. Additionally, you will: +… more
- Teleperformance USA (GA)
- …to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly ... attempt to resolve and de-escalate any issues** + **Escalate interactions when necessary and appropriate** + **Respond to requests for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes**… more
- GE Vernova (GA)
- …efforts to drive case deflection by optimizing content, portal usability, and virtual chat in collaboration with Products & Channels teams + Govern the regional ... service escalation process, defining standard work and approaches to reduce and efficiently resolve escalations **Employee Experience & Change Leadership** + Partner with Customer Care and Tier 2 leaders to analyze Voice of Customer (VoC) and CSAT data,… more
- Interfor (Peachtree City, GA)
- …of service to Interfor's systems end-users. + Answer end-user calls (email, phone, chat , deskside) and assist them in a friendly, timely, and positive manner. + ... Answer user questions, solve user problems and suggest better systems offerings to improve the user experience. + Utilize the systems provided to track, manage, and escalate trouble tickets through resolution. + Apply skills in implementing and supporting all… more
- Ryder System (Atlanta, GA)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- Mass Markets (GA)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Ryder System (Atlanta, GA)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- EPAM Systems (Atlanta, GA)
- …rapidly iterating with our business users to test, refine, and deploy chat , reporting, and bespoke interfaces into their investment workflows. Specifically, we are ... looking for senior engineers who will help us bring AI-powered financial assistance to our clients. Req.#833520077 **Responsibilities** + Code, test, and implement data structures and algorithms within the relevant framework + Work within an Agile or Scaled… more
- Brink's (Atlanta, GA)
- …Agent is primarily responsible for assisting customers via telephone, email and chat . The ACS conducts day-to-day customer phone support while adhering to company ... policy and industry regulations. Hourly Rate: $25-$25 *Must have Zendesk or Salesforce experience* WHAT YOU WILL DO: + Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism + Provide great… more