- Teleperformance USA (GA)
- …to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to address their questions and/or concerns.** + ... **Calmly attempt to resolve and de-escalate any issues.** + **Escalate interactions when necessary and appropriate.** + **Respond to requests for assistance and/or possible processing payments.** + **Track all call related information for auditing and… more
- Cognizant (Atlanta, GA)
- …exercises to test readiness Service Quotas: Ensure appropriate service quotas for chat and other digital channels Load Testing: Conduct load testing and validation ... of ACGR configurations and processes for dual region replication Collaboration: Work closely with business stakeholders to gather requirements and design solutions Monitoring and Automation: Utilize AWS services such as Lambda, API Gateway, and CloudWatch for… more
- Lincoln Financial (Atlanta, GA)
- …through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the ... hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ###@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. **Additional Information** This… more
- Molina Healthcare (Atlanta, GA)
- …across multiple states and/or products. To include, but not limited to, phone, chat , email, and off phone work supporting our Medicaid, Medicare and/or Marketplace ... business. * Conduct varies surveys related to health assessments and member/provider satisfaction. * Accurately document pertinent details related to Member or Provider inquiries. * Ability to work regularly scheduled shifts within our hours of operation,… more
- Zodiac Pool Systems (Atlanta, GA)
- …assistance, warranty support, and general customer service via phone, email and chat software in accordance with Zodiac's warranty and service guidelines. They will ... be responsible for completed web-connected device troubleshooting and installation classes, in support of pool owner customers with technical product inquiries. Responsible for documenting all customer service interactions and processing orders for replacement… more
- Ryder System (Newnan, GA)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- 3M (Atlanta, GA)
- …regularly benchmarks with other companies that are comparable in size and scope. ** Chat with Max** For assistance with searching through our current job openings or ... for more information about all things 3M, visit Max, our virtual recruiting Applicable to US Applicants Only:The expected compensation range for this position is $142,479 - $174,141, which includes base pay plus variable incentive pay, if eligible. This range… more
- Waystar (Duluth, GA)
- …communication - via phone (inbound and outbound calls), online support requests, and live chat + Be a problem-solver that seeks to understand the heart of each ... client's issue. You are technically savvy and a thorough troubleshooter + Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication + Continually grow in your… more
- 3M (Clarkston, GA)
- …regularly benchmarks with other companies that are comparable in size and scope. ** Chat with Max** For assistance with searching through our current job openings or ... for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. The starting rate of pay for this position is $20.21 per hour. This range represents a good faith estimate for this position. The specific compensation… more
- SolomonEdwards (Atlanta, GA)
- …internal staff, and outside agencies. - Handle routine calls, emails, and/or chat responses. Qualifications: - High School Diploma required College Degree preferred ... or Equivalent Work Experience. - Minimum 1 year of Mortgage Experience preferred. - General understanding of applicable Federal, State, and Local Regulations. - Knowledge of title searches, title examination, and lien clearance in multiple states. - Ability to… more