- JPMorgan Chase (New York, NY)
- …and user insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI innovation ... the design of our virtual assistant for both text ( chat ) and voice (IVR) interactions, which will serve as...Diagram service flows and product features, design wireframes, and chat and voice prototype interactions for key touchpoints as… more
- iPostal1 (Montebello, NY)
- …in the digital mailbox industry. Full Time Customer Service Representative - Phone and Chat - Montebello, NY Montebello, New York We're iPostal1 and we're in growth ... service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think… more
- JPMorgan Chase (New York, NY)
- …user insights. As an Conversational Designer Vice President for our virtual assistant for text( chat ) interactions , you will play a pivotal role in shaping the user ... experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter… more
- Intercontinental Exchange (ICE) (New York, NY)
- …and Equity Accounts in major cities. The ICE Desktop product suite includes ICE IM/ Chat , ICE Data, ICE Options and Analytics and ICE Connect. The Sales Specialist ... business sales number for ICE Voice within the ICE Chat applications. The role is ideally suited to a...Connect platform (mainly focused on ICE Voice for ICE Chat ) + Manage and develop strong client relationships; +… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …understanding eligibility, communicating through various multi-channel features such as phone, chat and email, and following workflows to assist in issue resolution. ... and dependable. + Effective communication through multiple channels (email, chat , voice). + Preferred experience in enrollment/eligibility roles, especially in… more
- JPMorgan Chase (New York, NY)
- …our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Leveraging your deep knowledge of design, ... user needs across multiple product areas. + Lead the design of AI-powered chat tools and natural language interfaces for Operations Teams, focusing on intuitive,… more
- CVS Health (Albany, NY)
- …health support by providing members with an immediate, 24/7 connection via video, live chat , or phone. We are seeking candidates who share our passion for delivering ... their preferred communication modality, whether via phone, video, or chat , for personalized and effective care.** **Required Qualifications** **Valid, unrestricted… more
- Meta (New York, NY)
- …of our digital marketing channels including web, email, in-product messaging, SEM/SEO, display, chat , and Meta ads to provide value for our customers and enable ... 1. Drive strategic leadership in developing agentic AI marketing channels ( chat , conversational AI, autonomous agents) that deliver demonstrable business impact 2.… more
- Amalgamated Bank (New York, NY)
- …to troubleshooting technical issues with mobile and online banking via phone, email and CHAT across all market segments. By joining our team, you'll be joining a ... questions, problems or service complaints via phone, email or CHAT + Research and provide resolution for all bill...public + Ability to correspond effectively via email and CHAT + Strong analytical skills to resolve issues and… more
- Public Consulting Group (Albany, NY)
- …requests from end users via a variety of intakes including live chat . + Record variations in observed software functionality compared against documented ... support or similar application support environment. + Desired: Zendesk, Jira, Chat Support, Experience in K-12 education and special education **Working Conditions**… more