- PagerDuty (Harrisburg, PA)
- …equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead ... Chat Experience across Slack and Microsoft Teams. In this...The stakes are high. Our customers rely on seamless chat integrations to coordinate critical incident response, and the… more
- UPMC (Pittsburgh, PA)
- …Help Desk Support Analyst - Associate will provide day-to-day support remotely by telephone and chat , for the UPMC end user. The work shifts are based on a 7/24/365 ... data and information through physical and electronic measures. + Call/ Chat Quality Evaluation Acknowledgement/Feedback Application: Consistently acknowledge call/ chat… more
- Lincoln Financial (Harrisburg, PA)
- …1 Week: Guided calls with trainer support + Available resources: Knowledge Base, team chat groups, chat -based Help Desk support + Regular Schedule: Must be ... through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer ... issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving...as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will… more
- TEKsystems (Pittsburgh, PA)
- …You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer ... virtual environment to include on-line training and interaction with Managers/Supervisors via chat * Ability to understand and follow oral and written instructions *… more
- CVS Health (Harrisburg, PA)
- …Workforce Management, Verint Call Recording/Quality Analytics, KANA Secure Messaging, Five9 Web Chat , and Cogito Sentiment Analytics. This Manager (IC) will act as ... Call Center tool(s) + Verint, Aspect Workforce Management, KANA email, Five9 Chat , Cogito + Experience using QuickBase + Experience using SharePoint + Experience… more
- CAI (Harrisburg, PA)
- …customers applying technical knowledge and customer service skills via phone, email, or chat . This position will be **full-time** and **remote** . **What You'll Do** ... customer service skills and exceed customers' expectations + Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical… more
- Zoom (Harrisburg, PA)
- What you can expect Enable around-the-clock continuity for Team Chat and Zoom Events. We are looking for a DevOps Engineer who has production knowledge and ... define the platform's unparalleled user experience. The team manages the Team Chat and Zoom Events platform. By employing robust operational and monitoring… more
- Sharecare (Harrisburg, PA)
- …record interactions with members and to communicate directly with them via chat + Attention to detail when documenting interactions with participants + Flexibility ... field required (ie, Psychology, Nutrition, Exercise Science, etc.) + Experience with using chat to deliver coaching sessions a plus + Experience with benchmarks and… more
- Cargill (Hazleton, PA)
- **New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.** Want to build ... relocation reimbursement.** Equal Opportunity Employer, including Disability/Vet To apply using chat /text, please click Apply Now button OR use this link… more