- Under Armour, Inc. (Raleigh, NC)
- …Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical ... and upkeep systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support...aligned with volume across multiple channels of communication: phone, chat , SMS, and Web to case, as needed **Qualifications**… more
- Teleperformance USA (NC)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly… more
- Teleperformance USA (NC)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly… more
- Carrington (Raleigh, NC)
- …optimal performance is reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create a high performance ... to all applicants: Carrington does not do interviews or make offers via text or chat .** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the… more
- Teleperformance USA (NC)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to address their questions and/or concerns.** +… more
- Lincoln Financial (Greensboro, NC)
- …as necessary. + Reviewing loan settlement statements prepared by the escrow agent for accuracy. + Updating internal systems to ensure that appropriate internal ... through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the… more
- Lincoln Financial (Charlotte, NC)
- …as necessary. + Reviewing loan settlement statements prepared by the escrow agent for accuracy. + Updating internal systems to ensure that appropriate internal ... through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the… more
- Vylla Title (Raleigh, NC)
- …LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service. Our national footprint and ... Vylla does not do interviews or make offers via text or chat .** **\#Carrington** **\#LI-GV1** Same Posting Description for Internal and External Candidates… more
- Teleperformance USA (NC)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly… more
- Kyndryl (Raleigh, NC)
- …AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + Design omnichannel orchestration ... strategies (voice, chat , SMS, app) and workflow-driven architectures. + Deliver measurable outcomes such as improved first-call resolution, reduced handle time, and… more