- Keurig Dr Pepper (Burlington, MA)
- …troubleshooting with customers via phone or chat , and comprehensive documentation of customer issues and resolutions via a service ticket system. You will be ... **Job Overview:** **Technical Customer Service Representative** The AFH Field...customer support * Drive continuous improvement of product line through collaboration with Commercial and Product Development team… more
- The Hertz Corporation (Boston, MA)
- …continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that ... a growth engine. You'll oversee a function with measurable top- line impact, aligning cost control with revenue generation, and...Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we… more
- Eastern Bank (Lynn, MA)
- …Degree or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred ... work in Wakefield, MA** This role serves as first line response for the basic incoming customer ...and procedures. Is responsible for achieving entry level departmental service standards and sales goals as set forth by… more
- Eastern Bank (Boston, MA)
- …Rate: $22.00 Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the ... teller line ). **Major Responsibilities:** Simultaneously performs the duties of a...Responsibilities:** Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in… more
- Eastern Bank (Andover, MA)
- …Rate: $22.00 Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the ... teller line ). **Major Responsibilities:** **Works toward achieving specific individual sales...**Major Responsibilities:** **Works toward achieving specific individual sales and service goals through the following activities:** + Opens deposit… more
- Eastern Bank (Danvers, MA)
- …Regional Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the ... teller line ). This role supports the particular Region by floating...**Responsibilities:** Simultaneously performs the duties of a traditional branch customer service representative and teller. This position… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center… more
- Lincoln Financial (Boston, MA)
- …assigned client service area(s) of responsibility. You will ensure good customer relations are maintained, and more complex customer inquiries and concerns ... testing team** role in our Retirement Plan Services business line in our Fort Wayne office or remote. In...efficient management * Provides more complex guidance to client service team members on customer inquiries and/or… more
- Lincoln Financial (Boston, MA)
- …company. * Partner with risk management and other first and second line partners to establish strong working relationships, while maintaining independence. * Build ... Strong oral and written communications, o Anticipating, recognizing, and meeting customer needs, o Strong leadership skills and self-confidence, o Working… more