- The Hertz Corporation (Boston, MA)
- …continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that ... a growth engine. You'll oversee a function with measurable top- line impact, aligning cost control with revenue generation, and...Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we… more
- Keurig Dr Pepper (Burlington, MA)
- …troubleshooting with customers via phone or chat , and comprehensive documentation of customer issues and resolutions via a service ticket system. You will be ... industry a plus * Experience developing technical training programs and schedules, leading customer trainings and handling customer service inquiries related… more
- Eastern Bank (Lynn, MA)
- …Degree or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred ... Wakefield, MA in 2025)** This role serves as first line response for the basic incoming customer ...and procedures. Is responsible for achieving entry level departmental service standards and sales goals as set forth by… more
- Eastern Bank (Burlington, MA)
- …Saturday Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the ... teller line ). **Major Responsibilities:** Simultaneously performs the duties of a...Responsibilities:** Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in… more
- Eastern Bank (Lynn, MA)
- …Rate: $24.00 Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the ... teller line ). **Major Responsibilities:** Simultaneously performs the duties of a...Responsibilities:** Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in… more
- Eastern Bank (Andover, MA)
- …Rate: $22.00 Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the ... teller line ). **Major Responsibilities:** **Works toward achieving specific individual sales...**Major Responsibilities:** **Works toward achieving specific individual sales and service goals through the following activities:** + Opens deposit… more
- Eastern Bank (Danvers, MA)
- …Regional Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the ... teller line ). This role supports the particular Region by floating...**Responsibilities:** Simultaneously performs the duties of a traditional branch customer service representative and teller. This position… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center… more
- Eastern Bank (Lynn, MA)
- …for the organization. This includes supporting business lines by providing stellar customer service . This includes coordinating contract signatures, uploads in ... the system, renewal reporting and escalation and customer service . This position will also work...expiration dates, upcoming contract renewals by vendor and business line , input of renewals and capturing notice of contract… more
- Eastern Bank (Lynn, MA)
- …Enthusiastic individuals with strong interpersonal skills and a desire to be in the ' customer service ' business are key requirements for this role. + Basic ... daily operations of a mid-to-large sized banking office teller line to include individual performance assessments for a staff...ensure compliance. + Incumbent must be outgoing, have excellent customer service skills and the ability to… more