- Public Consulting Group (Sacramento, CA)
- … or similar application support environment. + Desired: Zendesk, Jira, Chat Support , Experience in K-12 education and special education **Working ... Conditions** + Desired: Zendesk, Jira, Chat Support , Experience in K-12 education and special education \#LI \#LI-KA1 **The above is intended to describe the… more
- Capital One (Sacramento, CA)
- …do so, Velocity Black harnesses the power of expert agents with 24/7 chat support , artificial intelligence, exclusive inventory, and inspiring content and ... join Velocity Black in the AI/ML team, helping to support our tech and product partners in launching exciting...model outputs to monitoring ongoing performance. You will also support the various governance forums and tasks required to… more
- SpaceX (Hawthorne, CA)
- …as a lead PREFERRED SKILLS AND EXPERIENCE: + 2+ years in synchronous (phone/ chat /instant messaging) customer support operations + Proven ability to lead and ... Supervisor, Starlink Customer Support - Night Shift Hawthorne, CA Apply SpaceX...of enabling human life on Mars. SUPERVISOR, STARLINK CUSTOMER SUPPORT - NIGHT SHIFT Starlink is revolutionizing internet connectivity… more
- Children's Hospital Los Angeles (Los Angeles, CA)
- …**Purpose Statement/Position Summary:** The Center for Healthy Adolescent Transition ( CHAT ) is accountable for implementing an institution-wide system for healthcare ... Hub. The Navigation Hub is accountable for providing individualized case management support to referred patients and families. This case management is aimed at… more
- Children's Hospital Los Angeles (Los Angeles, CA)
- …1 day remote (after probationary period) **Purpose Statement/Position Summary:** CHAT is accountable for implementing an institution-wide system for healthcare ... Hub. The Navigation Hub is accountable for providing individualized case management support to referred patients and families. This case management is aimed at… more
- Google (Sunnyvale, CA)
- Software Engineering Manager, Google Chat _corporate_fare_ Google _place_ Sunnyvale, CA, USA **Advanced** Experience owning outcomes and decision making, solving ... teams using Multiplatform, and translate input into improvements for the platform and support processes. + Oversee the bridge layer that connects the shared Mobile… more
- Coinbase (Sacramento, CA)
- … support experiences, as well as user journeys that connect customers to chat , email, or voice support lines accessible through our Help Center ... is responsible for defining and building the retail customer support experience. In this role, you will drive a...contacts while achieving >95% CSAT across automated and human-handled support contacts. You'll lead a distributed team of product… more
- Coinbase (Sacramento, CA)
- …self-service and automation capabilities , as well as applications that enable customers to chat , email, or call our support lines accessible through our Help ... multiple engineering teams building customer-facing tools that power our chat , email, and voice support channels. Collaborate...that power our chat , email, and voice support channels. Collaborate with Product Managers to define and… more
- Insight Global (San Francisco, CA)
- …team scale efficiently. Finally, you'll be pivotal in promoting timely and professional technical support via email, chat , and phone. We are a company committed ... closely with developers to resolve customer concerns. * Maintain detailed records of support interactions in our ticketing system. * Strong knowledge of AWS (or… more
- ADP (San Dimas, CA)
- …and more. Depending on your specific team or role, you will be providing support using phone, email, or chat -based communication. To thrive in this role, ... ADP is hiring a **Senior Client Service - Product Support Specialist -- Tax.** + _Are you ready to...build relationships with clients using the phone, email, and/or chat , where you will strive to exceed client expectations… more