- TP-Link North America, Inc. (Irvine, CA)
- …and resolving complex problems in a timely and efficient manner through live phone, chat , and Email support and updated ticket queues. Additionally, Tier 2 ... Centralized Network Management). + 2+ years business customer technical support experience via Chat , Phone or Email. + 3+ years of experience supporting… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and technical support through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center environment. Since the ... continuous service delivery demands. + Provide 100% phone and remote technical support , or chat or through the Incident Management System + Triage and work… more
- PagerDuty (San Francisco, CA)
- …equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead ... Chat Experience across Slack and Microsoft Teams. In this...to help define and ship PagerDuty AI Agents that support and accelerate incident response + Drive adoption of… more
- Zoom (San Jose, CA)
- Lead Product Designer - Zoom Chat About the Team Zoom Workplace is an AI-powered collaboration platform that transforms how teams work by seamlessly integrating ... tools into a single experience. At its core is Zoom Team Chat -the central hub for both real-time and asynchronous collaboration, connecting users effortlessly… more
- SpaceX (Hawthorne, CA)
- …as a lead PREFERRED SKILLS AND EXPERIENCE: + 2+ years in synchronous (phone/ chat /instant messaging) customer support operations. + Proven ability to lead and ... Supervisor, Starlink Customer Support Hawthorne, CA Apply SpaceX was founded under...of enabling human life on Mars. SUPERVISOR, STARLINK CUSTOMER SUPPORT Starlink is revolutionizing internet connectivity by providing high-speed,… more
- SpaceX (Hawthorne, CA)
- …of a degree + 2+ years of people management experience in synchronous (phone/ chat /instant messaging) customer support operations with teams of 25+ hourly ... Supervisor, Starlink Enterprise Customer Support Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars is… more
- RELX INC (Sacramento, CA)
- …investigates, and resolves users problems with computer software and hardware. + Fields support calls, chat , email, and/or other communication from users with ... the link below, https://risk.lexisnexis.com About our Team: The Customer Support Teams' primary focus is to provide the highest...focus is to provide the highest quality service to support our clients. As the first point of contact… more
- Google (Sunnyvale, CA)
- …teams using Multiplatform, and translate input into improvements for the platform and support processes. + Oversee the bridge layer that connects the shared Mobile ... Device Library (MDL) code with native platforms, ensuring seamless integration and performance. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race,… more
- Lincoln Financial (Sacramento, CA)
- …classroom training including live call shadowing + 1 Week: Guided calls with trainer support + Available resources: Knowledge Base, team chat groups, chat ... through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the… more
- Danaher Corporation (Los Angeles, CA)
- …, preparing quotes, and assisting with orders. Utilize CRM, ERP, ticketing and chat softwares to provide support appropriately and document interactions. + ... Collaborate with the Technical Support Team to provide solutions for separation science-related products...for assay development. Comprehend routine and complex testing to support timely product delivery to customers. + Engage in… more