- TP-Link North America, Inc. (Irvine, CA)
- …and resolving complex problems in a timely and efficient manner through live phone, chat , and Email support and updated ticket queues. Additionally, Tier 2 ... Centralized Network Management). + 2+ years business customer technical support experience via Chat , Phone or Email. + 3+ years of experience supporting… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and technical support through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center environment. Since the ... continuous service delivery demands. + Provide 100% phone and remote technical support , or chat or through the Incident Management System + Triage and work… more
- PagerDuty (San Francisco, CA)
- …equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead ... Chat Experience across Slack and Microsoft Teams. In this...to help define and ship PagerDuty AI Agents that support and accelerate incident response + Drive adoption of… more
- Zoom (San Jose, CA)
- Lead Product Designer - Zoom Chat About the Team Zoom Workplace is an AI-powered collaboration platform that transforms how teams work by seamlessly integrating ... tools into a single experience. At its core is Zoom Team Chat -the central hub for both real-time and asynchronous collaboration, connecting users effortlessly… more
- Children's Hospital Los Angeles (Los Angeles, CA)
- …rooted in care and compassion, and home to thought leadership and unwavering support . CHLA is dedicated to creating hope and building healthier futures - for ... the application process. Our various experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA. IDS Chat more
- Google (Sunnyvale, CA)
- …teams using Multiplatform, and translate input into improvements for the platform and support processes. + Oversee the bridge layer that connects the shared Mobile ... Device Library (MDL) code with native platforms, ensuring seamless integration and performance. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race,… more
- SpaceX (Hawthorne, CA)
- …as a lead PREFERRED SKILLS AND EXPERIENCE: + 2+ years in synchronous (phone/ chat /instant messaging) customer support operations. + Proven ability to lead and ... Supervisor, Starlink Customer Support Hawthorne, CA Apply SpaceX was founded under...of enabling human life on Mars. SUPERVISOR, STARLINK CUSTOMER SUPPORT Starlink is revolutionizing internet connectivity by providing high-speed,… more
- SpaceX (Hawthorne, CA)
- …of a degree + 2+ years of people management experience in synchronous (phone/ chat /instant messaging) customer support operations with teams of 25+ hourly ... Supervisor, Starlink Enterprise Customer Support Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars is… more
- Sunrun (CA)
- …Amazon Connect contact flows, Lex bot integrations, and routing logic for voice and chat interactions. + Lead and support the integration of Amazon Connect with ... workflows, and who can bridge these technologies to deliver seamless customer support experiences. The candidate will work closely with cross-functional teams to… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in ... Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a… more