- TP-Link North America, Inc. (Irvine, CA)
- …and resolving complex problems in a timely and efficient manner through live phone, chat , and Email support and updated ticket queues. Additionally, Tier 2 ... Centralized Network Management). + 2+ years business customer technical support experience via Chat , Phone or Email. + 3+ years of experience supporting… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and technical support through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center environment. Since the ... continuous service delivery demands. + Provide 100% phone and remote technical support , or chat or through the Incident Management System + Triage and work… more
- PagerDuty (San Francisco, CA)
- …equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead ... Chat Experience across Slack and Microsoft Teams. In this...to help define and ship PagerDuty AI Agents that support and accelerate incident response + Drive adoption of… more
- SpaceX (Hawthorne, CA)
- …as a lead PREFERRED SKILLS AND EXPERIENCE: + 2+ years in synchronous (phone/ chat /instant messaging) customer support operations. + Proven ability to lead and ... Supervisor, Starlink Customer Support Hawthorne, CA Apply SpaceX was founded under...of enabling human life on Mars. SUPERVISOR, STARLINK CUSTOMER SUPPORT Starlink is revolutionizing internet connectivity by providing high-speed,… more
- SpaceX (Hawthorne, CA)
- …of a degree + 2+ years of people management experience in synchronous (phone/ chat /instant messaging) customer support operations with teams of 25+ hourly ... Supervisor, Starlink Enterprise Customer Support Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars is… more
- RELX INC (Sacramento, CA)
- …investigates, and resolves users problems with computer software and hardware. + Fields support calls, chat , email, and/or other communication from users with ... the link below, https://risk.lexisnexis.com About our Team: The Customer Support Teams' primary focus is to provide the highest...focus is to provide the highest quality service to support our clients. As the first point of contact… more
- Sunrun (CA)
- …Amazon Connect contact flows, Lex bot integrations, and routing logic for voice and chat interactions. + Lead and support the integration of Amazon Connect with ... workflows, and who can bridge these technologies to deliver seamless customer support experiences. The candidate will work closely with cross-functional teams to… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in ... Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a… more
- Zoom (San Jose, CA)
- …lib; + Use Objective-C to develop Zoom Mac App; + Test Automation against Mac Team chat app through Python; and + Support customer to resolve the issues from ... Zoom Mac App ( Chat ). What we're looking for: + Requires a Bachelor's...employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in… more
- TEKsystems (San Luis Obispo, CA)
- …the friendly, professional voice that customers rely on. Provide courteous and timely support across phone, email, chat , and ticketing systems. + Resolve Issues ... SOPs to troubleshoot and resolve technical problems, ensuring consistent and accurate support . + Provide First-Level Technical Support : Assist with hardware,… more