• Member Contact Center Representative I

    Financial Partners Credit Union (Costa Mesa, CA)
    …image of Financial Partners Credit Union via all contact channels (phone, e-mail, chat , etc.). Provide excellent service to all members of the credit union by ... and FPCU products and services via all contact channels (phone, e-mail, chat , etc.) Assist members with questions regarding their accounts, FPCU products and… more
    Financial Partners Credit Union (05/31/25)
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  • Quantitative Fleet Feedback Training Analyst

    SAIC (San Diego, CA)
    …Group currently has a career opportunity for a Quantitative Fleet Feedback (QFF) Support Training Analyst to provide fleet training data collection and assessment ... support to Commander, Tactical Training Group Pacific (TTGP) in...multiple computer programs simultaneously (eg, MS Excel, MS PowerPoint, Chat , Simulation Display [SIMDIS] 3-D Analysis and Display Toolset,… more
    SAIC (08/23/25)
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  • Bilingual (Turkish/English) Service Desk Analyst

    CAI (Sacramento, CA)
    …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job Description** We are ... Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Turkish speaking users in...knowledge and customer service skills via phone, email, or chat . This position will be **part-time** and **remote** .… more
    CAI (08/21/25)
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  • Business Systems Analyst - Telephony CCaaS…

    Stanford Health Care (Newark, CA)
    …Softphones for Contact Center. * In-depth knowledge of routing strategies for Voice, Chat , SMS / Text, Video and Fax. * Advanced Contact Center Configuration ... proficiency for Voice, Chat , SMS / Text, Video, Fax and API Integrations....Health Care **What you will do** + Provide tier-2 support of application incidents reported through the help desk… more
    Stanford Health Care (07/29/25)
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  • Benefits Customer Service Representative - REMOTE

    TEKsystems (San Diego, CA)
    …You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer ... of the client or clients you are assigned to support . This is a seasonal role, however we ask...to include on-line training and interaction with Managers/Supervisors via chat * Ability to understand and follow oral and… more
    TEKsystems (08/23/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Mountain View, CA)
    …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...- 3+ years designing and implementing NLP/NLU (IVR or chat ) solutions using at least one major conversational AI… more
    Amazon (08/15/25)
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  • Customer Experience Processing Specialist III

    PennyMac (Pasadena, CA)
    …is a key contributor facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within ... the most complex products, calls, emails or text / chat sessions + Answer high-volume, inbound calls or texts...validate loan documents + Handle routine calls, emails and/or chat responses with Pennymac employees, consumers &/or authorized 3rd… more
    PennyMac (08/22/25)
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  • Senior Applied Scientist, Agentic Advertiser…

    Amazon (Palo Alto, CA)
    …algorithms. This agent will be part of a larger agentic framework, working with chat and non- chat experiences across the ad console, scaling to natural language ... or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
    Amazon (08/20/25)
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  • Laborer - Newark-Refinery

    Cargill (Newark, CA)
    …policies and procedures with frequent guidance. In this role, you will support production operations while following all food safety and regulatory polices as ... required. **New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196**… more
    Cargill (08/08/25)
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  • Amazon Connect ACGR Lead

    Cognizant (Sacramento, CA)
    …and conduct mock failover exercises. . - Ensure appropriate service quotas for chat and other digital channels. . - Conduct load testing and validation of ... in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. What you need… more
    Cognizant (07/29/25)
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